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Customer Service Representative Jobs

Company

Superbeo
Address Wyandotte, MI, United States
Employment type FULL_TIME
Salary
Category Information Technology & Services
Expires 2023-09-23
Posted at 8 months ago
Job Description
Job Title: Customer Service Representative
Location: Wyandotte, MI, 48134, USA
Duration: 12 Months
Pay Rate: $18.50/Hr. On W2
Shift: Monday-Friday 3:00pm-11:30pm
Responsibilities
  • Diagnose, assess and resolve problems or issues.
  • Handle customer complaints in a calm, professional manner
  • Scan haul-away pods and verify stamps.
  • Monitor progress of delivery routes
  • Assist customers and business partners via telephone and email.
  • Process changes or cancellations to delivery orders
Requirements
  • Solid ability to multitask with exceptional organizational skills.
  • Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint. It'd be great if you also have:
  • Strong customer service skills and the ability to satisfactorily resolve issues.
  • High school diploma or equivalent
  • Ability to thrive under pressure while delivering solutions that exceed customer expectations.
  • 1-year related experience preferably within a call center environment