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Customer Service Representative (Full-Time)

Company

Pestie

Address Lehi, UT, United States
Employment type FULL_TIME
Salary
Category Technology, Information and Internet
Expires 2023-05-17
Posted at 1 year ago
Job Description
Join the Pestie customer care team full-time! We are looking for someone to join our team from 9 am to 5 pm Mountain Time Monday-Friday a week at $15 an hour.
Founded in 2018, Pestie is a DIY pest control solution that is focused on making sure every American has access to easy, inexpensive, and effective pest control. We are growing quickly and are looking for someone to grow with us.
Responsibilities:
  • Troubleshoot customer issues and figure out quick solutions
  • Process customers orders when needed through our online platform
  • Answer emails, phone calls and chats in a prompt and friendly manner
  • Provide a personalized, engaging, and compassionate customer service
  • Implements conflict management skills to de-escalate emails in a way that builds a positive customer experience
  • Makes independent and insightful decisions keeping customer and company needs in mind
Requirements
Location:
  • Our Office is located in Lehi, Utah.
Education:
  • High school or equivalent (Preferred)
Experience:
  • Customer Service: 2 years (Preferred)
Benefits
  • Paid training
  • Time and half holiday pay
  • Accuumated paid time off
  • Flexible schedule