Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
- Customer Service Representative 1st Shift
- Customer Service Rep 1st Shift
- Customer Services Representative 1st Shift
- SECOND SHIFT Customer Service Representative
- 1st Customer Service
- Customer Service Office Role 1St Shift
- Customer Service Representative Third Shift
- Customer Service Representative Second Shift
- Customer Service Representative First Shift
- Customer Support Representative 1St Shift
Some similar recruitments
Customer Service Representative 1St Shift, Starting Pay Range $18-$23
Recruited by Sheridan 7 months ago
Address Cedarburg, WI, United States
Customer Service Representative 1St Shift, Starting Pay Range $18-$23
Recruited by Sheridan 8 months ago
Address Newburg, WI, United States
Customer Service Representative 1St Shift, Starting Pay Range $18-$23
Recruited by Sheridan 8 months ago
Address Mequon, WI, United States
Customer Service Representative 1St Shift, Starting Pay Range $18-$23
Recruited by Sheridan 8 months ago
Address Fredonia, WI, United States
Customer Service Representative 1St Shift, Starting Pay Range $18-$23
Recruited by Sheridan 8 months ago
Address Kohler, WI, United States
Customer Service Representative 1St Shift, Starting Pay Range $18-$23
Company | Sheridan |
Address | Kewaskum, WI, United States |
Employment type | FULL_TIME |
Salary | |
Category | Printing Services |
Expires | 2023-10-02 |
Posted at | 7 months ago |
Sheridan. Be part of something greater. Your career awaits…join us!
- Establish and maintain detailed and accurate current records and specifications for all customers
- Understand customer nuances to effectively represent them within the organization; communicate with internal departments; resolve customer concerns
- Proactively guide customers through production workflow, educate and recommend enhancements
- Provide backup assistance in the event of absence, vacation or workload imbalance
- Request estimates and accurately quote prices to customer base on estimating proposal. Ensure customer prices are accurately recorded including additional costs associated with each product/service
- Continue to develop knowledge of all products and services as printing technology changes with market demands
- Create, distribute, and maintain various reports for the customer
- Acknowledge all customer inquiries immediately and respond as soon as resolution is available
- Accurately review, interpret and communicate all incoming instructions from customers to internal departments to ensure that high-quality products and services are delivered and exceed customers’ expectations.
- Provide accurate projections of incoming work for scheduling purposes
- Collaborate with the sales force in establishing and maintaining good working relationships with customers including preparing for and occasionally attending customer visits and identifying and communicating new opportunities to Sales Rep.
- Computer literacy specifically MS Word and Excel
- Strong organizational, problem solving and conflict management skills
- Excellent verbal and written communication skills
- Ability to work in a cross-team environment and multitask
- 2 years of experience in Customer Service or Account Management
- Associates degree preferred
- 7AM – 3:30PM – 1 opening
- Overtime pays time and a half after 40 hours per week
- Teladoc – convenient no- or low-cost medical services.
- Confidential and free EAP program for wellness and mental health.
- Medical (PPO and HSA Plans), Dental, Vision.
- Career advancement with an employer who supports your development.
- Company-paid basic life, AD&D, and short-term disability insurance.
- On-the-job training programs through Sheridan Academy.
- A best-workplace culture that fosters life-long friendships and encourages fun.
- Tuition reimbursement for approved coursework.
- A successful and growing industry-leading company.
- Paid vacation & holidays.
- An employee referral program that pays you money.
- A variety of shift and schedule options.
- Competitive compensation.
- A safe, values-based company that acts with integrity and respect for all.
- 401(k) retirement plan with company match.
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 7 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 7 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 7 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 7 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 7 months ago