Customer Service Rep / Office Admin

Looking for upbeat, organized and detail oriented office assistant / customer service rep to support our daily business operations. Able to multi-task and accurately manage multiple schedules and projects are critical for success in this role.
Office hours: Mon - Fri 7:30am - 4:30pm
2 part time shifts available:

• Afternoon shift: Mon - Fri 11:30am - 4:30pm
• Morning shift: Mon - Fri 7:30am - 12:30pm

ABOUT THE ROLE:
House Doctors of St. Louis is a rapidly growing professional handyman services company based in Saint Peters, MO. We are looking for an office assistant/ customer service to join our team and support our daily business operation and office needs.
The ideal candidate will be a hard-working professional able to undertake a variety of office and business operation support tasks and work diligently and calmly under pressure.
This person will be comfortable working in a fast paced environment that requires multi-tasking, attention to detail, problem solving as well as discretion. This is an excellent position for someone who follows our business processes while opens to adapting new and effective ways to achieve better results as the business changes and grows.
WHAT WE OFFER?

• Health benefits package available if full time
• Incredible team culture and events
• Competitive pay
• Part time to start, can turn into full time
• Year round work with job security
• Paid training and career planning
• Cool, branded company uniform
• TONS of growth and advancement opportunities
• Paid time off if full time

This position is for highly organized and customer centric individuals who have a passion for delivering outstanding results. Previous knowledge and experience in home repair and remodel is an asset, but not required.
This is a great opportunity to develop alongside a fast growing company. Advancement opportunities are available quickly for those that prove themselves to be a strong leader!
WHO ARE YOU?

• Great customer service skills
• Looking to join a team with great wages and benefits and an incredible culture with plenty of opportunity for growth and advancement
• Looking for year round long term employment
• A high energy individual with the tendency to fall into leadership positions or roles.
• Love being active, as well as spending time outside
• Detail oriented and willing to follow processes
• Excellent phone presence
• Great team member with a helping attitude
• Enjoy working with people

RESPONSIBILITIES:

• Working with customers, vendors, field, office and management teams to ensure efficient and effective daily operations
• Assisting in sales efforts and events
• Completing daily tasks accurately and on-time
• Keeping the office clean and pleasant
• Assisting management in achieving company goals
• Organizing and managing marketing materials as needed
• Helping to organize, host and participate in charity and other company events
• Working with home owners to provide exceptional customer service
• Completing various daily operation tasks, including but not limited to: taking customer orders, schedule & dispatch, data entry, processing paperwork, customer service tasks, filing, tracking inventory and purchases, etc.
• Representing House Doctors in the local community and networking with potential customers as needs arise
• Assisting field staff and other teams as needed
• Maintaining good working relationship with vendors

SKILLS AND REQUIREMENTS:

• Valid driver's license and clean criminal backgrounds are required
• Ability to learn and operate some basic computer programs and systems
• Analytical abilities and aptitude in problem-solving
• A strong work ethic and highly dependable
• Excellent written and verbal communication skills
• Some knowledge of home repair remodels will be a plus
• Friendly personality and committed to great customer service skills
• Excellent phone presence
• Excellent organizational and time management skills
• Able to do physical labor work including bending, lifting (50+ lbs) as needed
• Strong project/resource coordination and scheduling skills
• 5 to 7+ years of customer service experience and working in an office environment
• Dedicated team member

Office assistant, Customer service rep, CSR, Office Admin, construction, dispatch, Project scheduler