Customer Service Cashier Jobs

Our goal is to be the best retailer in USA in the eyes of our customers, associates, and business partners.

We would love to have you join the Scheels team!

Overview

The Full Time Customer Service Cashier is responsible for processing accurate and efficient sales transactions while engaging with our customers to ensure a pleasant experience.

What It Takes To Be a Scheels Expert

Customer Service

• Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”

Culture

• Show respect and appreciation for others and Scheels
• Arrive to work and meetings 10 minutes early
• Approach daily tasks, projects and follow-up communication with energy and sense of urgency
• Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact

Team Mentality

• Genuine interest and action in helping others before yourself, regardless of recognition or reward

Teach-ability

• Ability to adapt to a changing work environment
• Ability to apply concepts of basic math, grammar, punctuation and spelling
• Consistent eagerness to listen, learn, apply knowledge and accept critical feedback

Dress Code

• Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners

Efficiency

• Demonstrate pride and ownership of their work while meeting expected deadlines

The Essentials

• End each transaction by saying “thank you” to every customer.
• Strong initiative and vision for continuous improvement while contributing to a positive team atmosphere
• Maintain a professional appearance on the sales floor
• Assist in all other duties as assigned
• Ability to effectively present information in a one-on-one and small group situation to customers and other employees
• Strong oral/written communication and reading skills to communicate effectively and in a timely manner with all levels of the organization
• Accurately balance cash drawer at the beginning and the end of the day
• Ability to write simple correspondence.
• Ability to read and comprehend simple instructions, short correspondence and memos.
• Demonstrates strong communication, organization, attention to detail and problem solving skills
• Collects payment in form of cash, check or credit from customers and able to provide accurate change when needed, and the transaction receipt
• Promote the Scheels Visa Rewards card and be able to clearly explain all benefits
• Contribute to a work environment that fosters pride in being part of a winning team and promotes personal growth
• Respond promptly to customer needs requests for service assistance by providing customer service, greeting and acknowledging each customer, and being knowledgeable of store products and policies.
• Ability to work assigned schedules which may include varied hours, evenings, weekends and holidays
• Maintain a clean working environment and personal work space
• Exercise judgment and tact while working with customers or co workers
• Engage in conversation with the customer to add a personal touch to each and every transaction.
• Accurately and efficiently process customer transactions through registers to itemize and total customer purchases
• Ability to perform basic math; compute rate, ratio and percent; draw and interpret bar graphs

Expert Experience

High School Diploma or General Education Degree (GED) and or 1-3 months of cashiering experience

Activity

Must be able to sit, stand, bend at the waist, climb, stoop, kneel, crouch, reach, walk, push/pull, lift, talk, and hear with or without reasonable accommodation

Heavy work – Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly to move objects

Scheels cares about the health and safety of our Associates. Associates are expected to follow all safety procedures and perform their job duties in a fashion that minimizes the risk of injury

Schedule

Must be flexible to work assigned schedule between 9a.m. and 9p.m., Monday through Saturday, 11a.m. and 5p.m., Sunday. Schedule may include varied hours, evenings, weekends, and holidays, must be available minimum of three weekends a month. Average hours per week is (INSERT HOURS) hours.

Benefits

Scheels offers a complete benefits package to include:

• Employee Stock Ownership Program
• Short Term & Long Term Disability Insurance
• Paid Time Off
• Associate Discount
• Health & Dental Insurance
• Employee Assistance Program
• Maternity Leave
• Holiday Pay
• Bereavement
• All State Accident Insurance
• 401(K)/Roth(K)

Equal Employment Opportunity

Scheels is an equal employment opportunity employer providing equal employment opportunities to individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Scheels will provide reasonable accommodations for qualified individuals when appropriate.