Customer Sales & Service Representative

We are the world's largest Fluid Power Distributor and we are looking to hire a Customer Sales & Service Representative to add to our team!

Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed.

As a member of the Applied® Fluid Power Network, you will help customers get the parts they need, interacting extensively with them to clarify their needs, research and recommend parts, provide quotes, and take orders. You will provide sales support and service to original equipment manufacturers (OEMs), industrial companies, engineering firms, heavy equipment customers, etc. where fluid power is utilized. While the majority of your interactions will take place over the phone, this is not a call center environment, but rather a service and parts center.

Why join us?

There is a reason we have been named a Best Workplace multiple times. For all that you bring to your work, you'll receive the rewards and resources you need to feel fulfilled both professionally and personally. So, in addition to competitive pay and all the benefits you’d expect from an industry leader (401K, insurance, time off, etc.) we also provide:

• A LASTING CAREER – Career path for this role is moving up to a sales or management career.
• Professional development and training
• Great work/life balance

What you’ll do:

This isn’t a typical call center role. Our guiding principle of taking care of the customer allows you to do far more than just field complaints. You will act as an inside sales partner and provide our customers with assistance to a wide variety of questions and problems and will build ongoing business relationships with our customers. You will also occasionally do some hands-on work that will require mechanical aptitude – (don’t worry, as long as you don’t feel overwhelmed at assembling furniture, that’s enough of an aptitude for us to teach you.)

Requirements:

• High school diploma or equivalent required; Bachelor's degree preferred
• 6 months + of customer service, call center or inside sales experience
• Solid organizational skills, including the ability to manage multiple competing priorities
• Excellent interpersonal and communication abilities

Apply now for our industrial customer service rep role and watch your ideas and input drive what’s next for our business.

As the world’s largest fluid power distributor, the Applied Fluid Power® network of companies provide dedicated fluid power support and custom designed solutions that meet customer performance goals and keep industry running. Capabilities include system integration, manifold design, machining and assembly, electronic controls, fabrication, fluid filtration, programming, high speed hose assembly, engineering, repair services, and more. Additionally, Applied Fluid Power® has one of the largest teams of Certified Fluid Power Specialists, Certified Electronic Control Specialists and Certified Fluid Power Mechanics to assist with problem solving, system building, troubleshooting, and other custom requirements.

Applied Fluid Power® is a part of Applied Industrial Technologies (NYSE: AIT), a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.

If you need accommodation for any part of the employment process because of a disability, please send an email to [email protected] or call 216-426-4389 to let us know the nature of your request.