Customer Relations Specialist - Entry Level

Are you looking to make a change in the world? Our Non-Profit organization is thrilled to be making a perpetual impact on our local community on a daily basis. Royal Connections in Louisville is currently seeking entry-level Customer Relations Specialist to assist us in our fundraising efforts for one of the most novel charities against bullying that has been built for a decade. The main responsibility of this position is to assist in bringing on new donors for our charity partner.

We are looking for compassionate individuals that feel exceptional pride in representing our teams/charities in the public spotlight. We assist in raising awareness to this charity that gives children the confidence and skills needed to grow into happy and healthy adults. The commitment we have is rewarding and noble and our team aspires to work with our charities more than our charities will ever know!

Customer Relations Specialist Responsibilities:

• Reach sponsorship targets and donor retention goals
• Communicate with the team about increasing donor revenue
• Customer Relations at fundraising events and promotional outreach campaigns
• Conduct presentations to increase awareness and potential donations
• Maintain strong knowledge of charity accomplishments, on-site projects, statistics, fundraising terms, and sponsorships
• Maintain relations with donors and community business owners

Customer Relations Specialist Qualifications:

• 1 year minimum in a client-facing role
• Graduation from a college or university with a Bachelor's degree in a related field or equivalent professional training related to the position is preferred
• Capacity to build rapport with donors
• Excellent verbal and written communication skills
• Positive and professional demeanor
• Exemplary attitude and work ethic
• Bilingual is a plus and is preferred
• Ability to prioritize and multitask

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