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Company | SambaNova Systems |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | Computer Hardware Manufacturing |
Expires | 2023-07-13 |
Posted at | 11 months ago |
The third era of AI has arrived, powered by Generative AI. Generative AI is achieving step-function increases in scale, versatility, and accuracy compared to legacy AI technologies, presenting an opportunity for organizations to fundamentally transform their business and operations.
- Superior analytical and problem-solving skills
- Experience with AI/ML market, customer needs, and technologies
- Hands-on technical deployment skills
- Ability to address multiple internal and external stakeholders clearly and concisely.
- Ability to manage multiple tasks with competing priorities
- Exceptional customer relationship skills
- Expertise with system engineering concepts
- Experience with both hardware and software technologies
- Team-oriented and collaborative by nature
- Assist with creating and maintaining product documentation, best practices, demos, and other customer-facing documentation
- Translate business cases and requirements into appropriate technical solutions
- Become an expert in SambaNova Systems products
- Resolve technical problems where possible and work with developers to deliver solutions for advanced issues
- Travel to customers and trade shows as required.
- Gather customer feedback and communicate back to the engineering team in a prioritized manner to influence bug fixes and next-generation products
- Communicate effectively with a diverse audience of internal and external stakeholders
- Some responsibility for off-hours support during significant events as required.
- Present and demonstrate SambaNova Systems at external community events like trade shows and conferences
- Complete technical work with a wide variety of internal and external stakeholders in a timely and efficient manner
- Demonstrate, architect, design and deliver solutions with SambaNova Systems with appropriate value propositions and technical merit
- Be a trusted advisor and key technical resource for identified customers
- Own customer-related technical activities and relationships including product adoption and implementation, support, etc.
- Travel to customer site for extended periods
- Bachelor’s degree with a technical focus
- Minimum 5 years of experience with external customers
- Experience with APIs
- Familiarity with cloud, containers, and VMs
- Linux OS expertise
- Deep learning in NLP; proofs-of-concept and solutions a plus
- Python and other programming languages
- Familiarity with DevOps
- Hands-on troubleshooting of deep learning models for accuracy, performance, and other important customer attributes.
- Experience working in a high-growth startup
- Ability to thrive in a no-boundaries culture & make an impact on innovation
- A team player who demonstrates humility
- Action-oriented with a focus on speed & results
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