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Customer Booking Specialist Jobs

Company

J.E. Shekell, Inc

Address Greater Evansville Area, United States
Employment type FULL_TIME
Salary
Expires 2023-05-20
Posted at 1 year ago
Job Description
Want to be part of an organization in Evansville, Indiana, who pays top wages, is committed to their employees, their professional and personal development, and their work-life balance? Do you want a fun culture where employees are appreciated and have great opportunities for growth?
If you answered yes, then please read on…
J.E. Shekell, Inc. is the Tri-State’s Premier Residential Service and Installation Company for Heating & Air Conditioning (HVAC). Celebrating our 44th year in business, we believe in doing what’s right for our customers and our employees. We offer the stability of working for an industry leader, but we also treat our people like family. Our team is made up of the very best, and we provide ongoing training, support, and opportunities for unlimited professional growth.
Due to a recent internal promotion (exciting, right?!), the position of Customer Experience Specialist is currently available for someone who is customer facing and detail-oriented. The position is responsible for providing proactive customer service by taking incoming phone calls and assisting walk-in visitors. Our Customer Experience Specialists are responsible for thoroughly following detailed instructions and protocols to build out jobs in the system.
We are proud to offer competitive benefits which include medical, dental, and vision coverage; 401k; life insurance; paid holidays; professional training; and long-term career opportunities. This position requires a high school diploma. All employees must be able to pass our background check, drug-screen, and MVR driving record check.
The ideal candidate will be:
· Dependable
· Flexible and able to prioritize & multi-task accordingly
· Thorough and detail-oriented
· Positive-minded and enthusiastic
· Willing/able to learn and operate required computer programs
· Personable, respectful, and cooperative with teammates
Additional Job Information
· This position reports to: Service Office Manager
· This position is located in Evansville, IN
· Pre-employment drug testing, background check and MVR will be performed
Benefits
· Health/dental/vision insurance
· 401k retirement plan
· Paid holidays
· Paid time off
· Competitive rate of pay (range varies based on skills and experience)
Job Type: Full-time
Salary: From $17.00 per hour
Benefits:
    •    401(k)
    •    Dental insurance
    •    Flexible schedule
    •    Health insurance
    •    Paid time off
    •    Professional development assistance
    •    Vision insurance
Experience level:
    •    1 year
Shift:
    •    Day shift
Weekly day range:
    •    Monday to Friday
    •    No weekends
Work setting:
    •    Call center
    •    In-person
    •    Office
Ability to commute/relocate:
    •    Evansville, IN 47710: Reliably commute or planning to relocate before starting work (Required)
Application Question(s):
    •    Please list 2-3 dates and times you would be available for a preliminary phone interview.
Work Location: In person