Cultural Linguistics Specialist Jobs

Akkodis is partnering with a healthcare client in Central California who is looking for a temporary Cultural & Linguistics Specialist for a temporary contract through at least September 30th, with possible extensions. This will be a 100% remote role, Monday – Friday.

This person will be responsible for assisting with the planning, developing and implementing of member and provider C&L programs and services consistent with state and departmental objectives and applicable regulations. Work is varied and moderately complex and requires a moderate degree of discretion and independent judgment

The Terms:

• Temporary contract through September 30, 2023, with probably extension
• $25-$30/hr W2
• Must use own equipment (laptop or PC) for the first 30-days
• 100% Remote (PST working hours)

The Qualifications:

• 1+ year experience working with diverse populations
• 1+ year experience in cultural & linguistics program development and implementation or government, health or community programs
• Bilingual (Spanish & English)
• Bachelor’s degree with a major in Linguistics, Public Health, Health Science, or closely related field
• Healthcare or health plan experience

Preferred Qualifications:

• Managed care experience.
• Master’s degree with a major in Linguistics, Public Health, Health Science or closely related field.
• Experience in health education activities for Medi-Cal or other state-sponsored programs (WIC, CalFresh, et al).
• CHLA Interpreter Competency Assessment or CCHI and ATA Certification

Knowledge, Skills, & Abilities:

• In-depth knowledge of community collaboration and outreach in HPSJ service areas.
• May be required to interpret for patients representing the full range of developmental and educational levels.
• Basic knowledge of relevant health care industry developments, trends, best practices and resources, and needs of various target groups.
• Produces the appropriate amount of work.
• Rebounds from setbacks and adversity when facing difficult situations.
• Ability to read, understand and apply complex written guidelines, instructions and other materials.
• Time management and organizational skills. Uses time effectively and efficiently. Values time. Concentrates his/her efforts on the more important priorities. Can attend to a broader range of activities. Meets deadlines.
• Basic knowledge of federal and state laws, standards and regulations, including Medi-Cal and/or Medicare and HIPAA, in managed care organizations.
• Basic project management skills relating to development of programs, events, or projects.
• Intermediate skills in Word, Excel, PowerPoint and Outlook.
• Ability to speak and be understood in English.
• Seeks the most effective and efficient process to get things done, with a focus on continuous improvement.
• Ability to commit to and facilitate an atmosphere of collaboration and team work.
• Basic problem solving and analytical skills, including the ability to perform routine analysis and solve problems using identified data and information.
• Basic knowledge of the principles of cultural and linguistic including program implementation and evaluation.
• Strong presentation skills with the ability to effectively explain complex information and tailor presentations to a specific audience.
• Ability to handle confidential information with appropriate discretion.
• Interpersonal skills - interacts effectively with individuals both inside and outside of HPSJ; relates openly and comfortably with diverse groups of people.
• Produces work that is accurate, complete, and timely.
• Strong customer service skills.
• Very strong oral and written communication skills with the ability to communicate professionally and persuasively to diverse individuals and groups inside and outside of HPSJ.
• Actively learns through experimentation when tackling new problems, using both successes and failures to learn.

Day-to-Day:

· Assists in the development of C&L programs to reduce disparities and help improve access and health outcomes in targeted populations based on geographic, cultural, and linguistic data.

· Coordinates, implements and evaluates health disparities focused projects.

· Participates in community partnerships with local county health departments, community-based organizations, advocacy groups, committees and coalitions

· Represents and articulates service area needs to C&L management

· Develops goals, outcomes and objectives for various Committees along with C&L Manager.

· Proactively identify areas of improvement for the department and participates in development of improvement plans and makes recommendations to C&L management

· Develops strategies and policies to deliver C&L services and maintain compliance with regulatory and contractual obligations and perform QA and submit required reports

· Liaison between HPS business departments, community coalitions, State and local regulators, vendors, accrediting bodies and leadership to increase knowledge of new C&L standards and ensure contract requirements, goals and regulatory are met

· Organizes special C&L events and activities.

· Writes and submits weekly, monthly, and quarterly reports as required.

· Research and maintain new C&L resources and information including new regulations and mandates

· Partners with C&L Manager and the community to design, implement, and evaluate policies, practices, and services to ensure cultural and linguistic appropriateness.

· Works with Grievances and Appeals department to ensure member grievance resolution processes are culturally and linguistically appropriate to identify, prevent, and resolve conflicts or complaints.

· Assists C&L Manager to develop, monitor and report on the effectiveness of C&L activities; takes actions based on results.

· Promotes and maintains an environment that supports strategy, vision, mission and values.

If you are interested in this remote C&L Specialist then please click APPLY NOW. For other opportunities available at Akkodis go to www.akkodis.com. If you have questions about the position, please contact Christa Ferrill at 916-412-3961 or [email protected]

Equal Opportunity Employer/Veterans/Disabled

Benefit offerings include medical, dental, vision, term life insurance, short-term disability insurance, additional voluntary benefits, commuter benefits and 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State or local law; and Holiday pay upon meeting eligibility criteria. Disclaimer: These benefit offerings do not apply to client-recruited jobs and jobs which are direct hire to a client

To read our Candidate Privacy Information Statement, which explains how we will use your information, please visit https://www.modis.com/en-us/candidate-privacy/

The Company will consider qualified applicants with arrest and conviction records.