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Cruise Specialists (W) Jobs
Company | Getaway Destinations |
Address | Austin, TX, United States |
Employment type | FULL_TIME |
Salary | |
Category | Travel Arrangements |
Expires | 2023-09-28 |
Posted at | 8 months ago |
This is a remote position.
- Vendor Relations: Building and maintaining relationships with cruise lines, suppliers, and partners to ensure clients receive premium services and benefits.
- Sales and Upselling: Promoting additional cruise-related services, such as pre- and post-cruise accommodations, trip insurance, and onboard experiences.
- Cruise Line Knowledge: Staying updated on various cruise lines, ships, and offerings to provide clients with accurate and up-to-date information.
- Problem Solving: Assisting clients with any issues that may arise before, during, or after the cruise, and liaising with cruise lines to ensure resolutions.
- Client Communication: Providing exceptional customer service by promptly responding to inquiries, addressing concerns, and guiding clients through the cruise booking process.
- Cruise Consultation: Collaborating with clients to understand their cruise preferences, interests, and budget, and recommending cruise options that align with their desires.
- Itinerary Planning: Crafting customized cruise itineraries that encompass destination highlights, shore excursions, and onboard activities.
- Booking and Reservations: Coordinating and securing cruise bookings, cabins, and additional amenities such as dining preferences and special packages.
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