Crowd Manager - Event Security | Little Caesars Arena

The Crowd Manager is responsible for maintaining security and safety at venues and to ensure policy and procedures are followed to provide a safe and enjoyable environment for colleagues and guests attending events.
Key Responsibilities:
Ensure security and safety of colleagues and guests
Ensure security and safety of the venue
Manage the movement of activities and guests
Perform security screening through the use of Walk Through Metal Detectors (WTMD), handheld wands and bag checks
Monitor, patrol and respond to emergency situations inside/outside venues
Interact with guests attending events, provide information and direction in a positive and friendly manner
Provide effective communication both verbal and written where appropriate
Identify, diagnose and resolve safety concerns;
Effectively generate safety awareness and enforce security best practices
Minimum Knowledge, Skills and Abilities:
High school diploma or general education degree (GED)
Possess a high level of integrity and ethical standards
Excellent customer service skills
Flexible schedule; must be able to work most event dates and times
Ability to work well under pressures and maintain a positive and professional attitude
Ability to sit, stand, navigate stairs, and/or walk for extended periods of time
Ability to conduct screening including physical searches and use of a hand held wand
Must have the physical stamina to function in a dynamic, demanding work environment
Effective communication skills and the ability to write an effective incident report
Working Conditions:
Exposure to high noise levels
Exposure to strobe lights
Varying weather conditions, from extreme heat to freezing temperature
Ability to lift up to 20 lbs.
Job Type: Part-time