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Crisis Intervention Specialist Jobs

Company

Insight Global

Address United States
Employment type FULL_TIME
Salary
Category Staffing and Recruiting
Expires 2023-05-12
Posted at 1 year ago
Job Description

MUST BE FLEXIBLE WITH SHIFT TIMES


Job Title: Crisis Intervention Specialists

Start Date: 5/1

Pay Rate Day Shift: $21.00/hr.

Pay Rate Night/Weekend Shift: $23.00/hr.

Must Haves:

  • Ability to navigate high-stress situations that include topics such as sexuality, gender identity, and suicidal ideation
  • Private, quiet, dedicated work location
  • Excellent soft skills including empathy, active listening, stress management and emotional intelligence
  • Google Chrome experience
  • Ability to work remotely with access to strong, reliable high-speed internet
  • 1+ years of call center support or digital chat support experience

Plusses

  • Crisis Intervention support or emergency dispatch experience
  • Telephonic or digital coaching
  • Behavioral Health experience

Day-to-Day

Insight Global is seeking fully remote crisis intervention specialists who can conduct life-saving support for LGBTQ+ youth with compassion and empathy. Crisis intervention specialists will handle high-stress situations that can range from sexuality, gender identity, and suicidal ideation via phone support or digital chat. Responsibilities include:

  • Mental Health Care
  • Employment Type
  • Associate
  • Meeting performance and service expectations, including productivity, performance, attendance, quality, and call center metrics
  • Seniority Level
  • Job Functions
  • Industry
  • Assisting with abuse reporting, protocol updates, training, and assigned administrative tasks
  • Building trust and creating a safe space for youth
  • Full-time