Crisis Counselor (Child & Youth)

Join Mental Health Cooperative, an innovative healthcare agency that believes relationships matter and are the most important part of our services. We combine community-based care management, psychotherapy, psychiatry, crisis services, and primary care into our integrated, person-centered system of care. We work in a multi-disciplinary team model where you can make a difference, and we are proud to have been ranked as a Top Workplace for four consecutive years.

We Offer

• Best-in-Class healthcare for you and your family
• Competitive market compensation
• Immediate 403(b) matching eligibility and a generous PTO plan
• A variety of benefits savings programs and other perks
• Training & Career Growth Opportunities

Ranked one of Tennessee's top places to work, MHC is a rare and special place where outstanding company culture is intentional. Where clients and associates are treated the same, as equals.

Mental Health Cooperative, Inc. (MHC) was formed in 1993 to serve individuals with severe and persistent mental illness. Since then, we have expanded our services to children and adolescents with severe emotional disorders across Middle and East Tennessee.

Our sole purpose is to support and treat those challenged with serious mental illness and poverty. Although based out of Nashville, we serve several communities across middle and East Tennessee with satellite offices in Antioch, Gallatin, Dickson, Columbia, Cleveland, Murfreesboro, Clarksville, Cookeville, Chattanooga, and Memphis.

If you are interested in joining a team that is caring, collaborative, innovative and energizing this might be a great place for you!

Job Title: Crisis Counselor (C&Y)
Schedule: Monday-Thursday 11:30a-10p
Job Location: Vanderbilt Children's Hospital
Job Summary
Provide face-to-face and telephone crisis intervention services in the least restrictive manner to people experiencing a mental health emergency.
Responsibilities

• Clinically assess for the least restrictive alternative to meet the needs of the consumers experiencing a psychiatric emergency.
• Assist community agencies with information and/or dispositions.
• Assist teammates as needed.
• Coordinate services as needed with care management teams and provide consultation, as needed, with care management teams.
• Maintain accurate clinical records and complete documentation within departmental guidelines.
• Develop individualized plans to meet needs of consumers in crisis.
• Provide telephone counseling when needed.
• Assist Triage Counselors in answering and dispositioning incoming calls as needed.
• Conduct crisis assessment and crisis intervention services to appropriately address the needs of consumers experiencing a psychiatric emergency.
• Actively participate in consult process with supervisory staff when dispositioning cares.
• Maintain appropriate customer service skills at all times.
• Respond to requests for face-to-face assessment in a timely manner.
• When hospitalization is necessary, make appropriate referrals to facilities equipped to meet needs of the consumers.
• Provide follow-up services as indicated in the policies and procedures and as set forth in Title 33.
• Educate community agencies as needed on crisis services as directed by supervisory staff.
• Make appropriate referrals to Diversion Services to ensure they have necessary clinical information.

Requirements

• Cell Phone
• "F" Endorsement
• Personal Automobile Insurance
• A mental health professional with specialized training in crisis intervention with a minimum of a Master's degree in a related field (counseling, psychology or social work)
• Licensure eligible, or intent to pursue licensure (LMSW, LCSW, LPC, LPC-MHSP, etc).
• Acceptable Criminal Background Investigation
• Valid Tennessee Driver's License

About You
Interpersonal Skills

• Demonstrates professionalism and empathy with Consumers and referral sources
• Demonstrates the ability to work independently to make critical decisions and to work collaboratively as an integral part of a team (crisis team and agency wide team).
• Assists teammates when needed
• Has the ability to initiate, develop and maintain effective working relationships with Consumers, families, law enforcement and other referral sources
• Understands and can use conflict resolution and negotiation skills in order to defuse difficult situations

Assessment and Intervention Skills

• Ability to evaluate risk factors and potential risk factors during assessments
• Ability to thoroughly and accurately explain and document assessment and recommended interventions/dispositions
• Solid working knowledge of the DSM diagnostic guidelines

Recovery Focused

• Utilizes less restrictive alternatives appropriately to address Consumer needs
• Comprehensive knowledge of community resources and ability to link individuals to appropriate resource
• Ability to identify and utilize Consumers natural supports when available

Customer Service

• Internal & external customer service indicative of mutual respect & trust

BENEFITS:Mental Health Cooperative offers a full comprehensive benet plan for you to participate in. The following products are available:

• Gym membership discounts
• Calm App for medication and mental health
• Dental Insurance
• Basic Life and AD&D Insurance
• Medical Insurance/Prescription Drug Coverage
• Critical Illness Insurance
• Health Savings Account
• Vision Insurance
• Short- & Long-Term Disability
• 403b - Retirement Plan
• Supplemental Life Insurance
• Accident Insurance
• Cancer Insurance

Mental Health Cooperative embraces inclusion, diversity and equal opportunity. We're committed to building a team that represents a variety of backgrounds, perspectives, and skills. Mental Health Cooperative is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
For nearly 30 years, Mental Health Cooperative (MHC) has been helping adults with severe mental illness and children with serious emotional challenges live quality lives in the community with ongoing support and treatment. MHC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We maintain a drug-free workplace.Provide face-to-face and telephone crisis intervention services in the least restrictive manner to people experiencing a mental health emergency. Conduct crisis assessment and crisis intervention services to appropriately address the needs of consumers experiencing a psychiatric emergency. Clinically assess for the least restrictive alternative to meet the needs of the consumers experiencing a psychiatric emergency. When hospitalization is necessary, make appropriate referrals to facilities equipped to meet needs of the consumers. Make appropriate referrals to Diversion Services to ensure they have necessary clinical information. Actively participate in consult process with supervisory staff when dispositioning cares. Provide follow-up services as indicated in the policies and procedures and as set forth in Title 33. Develop individualized plans to meet needs of consumers in crisis. Respond to requests for face-to-face assessment in a timely manner. Maintain appropriate customer service skills at all times. Assist Triage Counselors in answering and dispositioning incoming calls as needed. Provide telephone counseling when needed. Maintain accurate clinical records and complete documentation within departmental guidelines. Coordinate services as needed with care management teams and provide consultation, as needed, with care management teams. Assist community agencies with information and/or dispositions. Educate community agencies as needed on crisis services as directed by supervisory staff. Assist teammates as needed. Assists teammates when needed. Has the ability to initiate, develop and maintain effective working relationships with Consumers, families, law enforcement and other referral sources. Understands and can use conflict resolution and negotiation skills in order to defuse difficult situations. Demonstrates professionalism and empathy with Consumers and referral sources. Utilizes less restrictive alternatives appropriately to address Consumer needs. Mental Health Cooperative offers a full comprehensive benefit plan for you to participate in. Crisis Intervention, Social Work, Counseling, Intervention, Psychiatric, Community Resources, Psychology, Care Management, Cooperative, Assessment, LPC, DSM, Hospitalization, Professionalism, Triage, Diagnostic, Conflict Resolution, Forth, Background Investigation, Law Enforcement, Documentation, work independently, Negotiation Skills, customer service, Customer Service Skills, Nanny & Babysitter & Child care Provider, Juvenile Probation Victim Advocate, Mental Health Therapist, Child Care Provider, Victim Advocate, Special Education Classroom Teacher, Assistant Mens & Womens Swim Coach, Representative Of Student Community, Resources Specialist, Group Fitness Program Supervisor