Credit Specialist Jobs

Position Summary:

The Credit Specialist will execute and abide by all Corporate Credit Policies and Procedures. This position will be responsible for the credit and collections management of North America. They will be responsible for managing a portfolio of clients and reporting to the Global Credit Manager.

Their responsibilities will include evaluating the financial and credit status of potential customers, monitoring existing clients, performing risk assessments, writing detailed reports, and making informed decisions while extending credit. They will also be responsible for collecting outstanding customer balances and reducing delinquency and bad debt.

Qualification and Education requirements:

• Excellent verbal and written communications skills with internal staff and management and external customers.
• Detail-oriented self-starter with a strong sense of urgency and the ability to multi-task.
• One (1) to five (5) years of credit and collections experience is required.
• Capable of achieving results through others.
• Experience in analyzing business financial statements.
• Bachelor’s Degree required in business or related field.
• Strong analytical skills to complete credit investigations and make credit recommendations.
• Advanced knowledge of Microsoft Office. Intermediate knowledge of Excel.
• Self-Motivated.
• Analyze information and effectively recommend business solutions that support the Corporate Business Plan and Corporate Credit Policy.
• Excellent understanding of current functional trends and processes.

Language Requirements:

Candidates must read, write, and speak English fluently as the Credit Specialist role requires effective communication with internal and external customers.

Responsibilities:

Collections (50%)

• Establish rapport with both customers and internal colleagues and build on those relationships.
• Proactively and effectively collect past due accounts to ensure quick and consistent turnaround on A/R.
• Submit weekly collections report to the Management and Sales General Manager.
• Audit accounts to verify payment and history.
• Monitor and elevate to management high risk accounts.
• Maintain reasonable current customer receivables based on industry trends monthly.
• Check banks to verify incoming money and manage aging accounts to see which customers are priority to collect on first.
• Understanding of operational and billing procedures to enhance collection efforts and customer payment behavior.
• Monitor and maintain 100 to 200 accounts to ensure quick and consistent receivables turnaround.

Credit Investigation (30%)

• Stay on top of annual reviews of accounts and their open limits
• Thoroughly complete and process credit applications which include calling references (bank, customers, and vendors).
• Pulling credit reports through several credit agencies.
• Ensure customer credit files are efficiently maintained at all times, update references, receive payment history, increase or keep current line of credit and communicate action plans.
• Forward credit files to credit managers for establishment of new accounts, credit line renewals, and increases for credit lines exceeding $25,000.
• Reach out to new and existing customers regarding additional information for business/operating procedures to maintain accounts.

Credit Management (20%)

• Set up new customers in internal systems.
• Manage customer communication and inquiries related to billing.
• Work with operations to ensure customers are not exceeding credit line.
• Coordinate and develop action plan with Credit Manager, Sales Managers and Operations when accounts are to be put on hold for exceeding credit lines and/or poor payment history