Credit & Collections Analyst, International (Remote)

The Credit & Collections Analyst, International is responsible for managing daily collection activities of the credit department as well as order review and approval. The main objectives are to protect the company’s accounts receivable assets through the establishment of credit and financial controls and to contact delinquent accounts for payments and resolve any/all disputes in a timely manner.

Reports To: Supervisor, Credit & Collections

Essential Duties and Responsibilities:

• Maintain ownership of specific major accounts- Factor or Non-Factor.
• Manage dispute resolution process by working with sales, customer service & the customer.
• Work with team on process review and changes to streamline the business and capture all data needed.
• Review and monitor cash flow on non-factored receivable weekly. Follow up to resolve issues and escalate when necessary. Send monthly statements to specific accounts.
• Day to day interaction with Credit and Collection team and processes.
• Manage the prepay accounts
• Complete International order approval based on Distributor Terms
• Train as a backup for Direct payment allocations (Wire, ACH, Checks) for AR posting.
• Maintain active Documentary and Standby Letters of Credit
• Maintain relationship with CIT Group/Commercial Services, our Factor. Review Aged Trial Balance weekly. Pursue past due invoices, resolve disputes, request credits and chargebacks on a timely basis.
• Evaluate open orders for credit worthiness and approve.
• Train to be backup for new credit applications, system setups & updates to customer master files.

Required Skills:

• Ability to manage relationships both internally and externally
• Strong computer skills
• Ability to work in fast paced environment
• Excellent written and verbal communication skills
• Knowledge of Oracle operating system
• Strong audit background, problem solving and customer service skills
• Vast understanding of credit reporting
• Prior International experience with Letters of Credit, prepay, and communication

Competencies:

SETTING GOALS – Creates and follow effective plans. Anticipates risks, creates contingency plans. Aligns plans with goals. Allocates adequate resources. Accepts and supports change. Willing to take risks and suggests new ideas, approaches. Takes initiative. Seeks out learning activities.

WORKING WITH OTHERS – Clearly articulates own, other’s goals. Promotes a team atmosphere by demonstrating humility and respect. Builds effective relationships, relates well to others. Delivers and responds to feedback in a constructive manner. Considers multiple perspectives. Handles conflict, pressure, uncertainty and adapts independently. Meets commitments. Dedicated to working with business partners on their expectations.

GETTING RESULTS – Personally accountable for work performance targets and achieving results. Prioritizes well. Anticipates and handles obstacles effectively. Makes good, timely decisions. Can simplify and process complex problems. Understands underlying issues and addresses root causes. Meets deadlines, works until finished.

Qualifications:

Experience:

• International experience
• 2+ years of experience in Credit & Collections

Preferred Qualifications:

• Retail industry preferred

Education:

• Bachelor’s degree in accounting, finance or business or equivalent work experience

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