Coordinator - Patient Information

Why work at TidalHealth?

Looking for a rewarding place to work? Choose TidalHealth. U.S. News & World Report, a global authority in hospital rankings and consumer advice, has named TidalHealth Peninsula Regional and TidalHealth Nanticoke as 2022-2023 High Performing hospitals for 11 challenging and elective health conditions; the highest award a hospital can earn for U.S. News’ Best Hospitals Procedures & Conditions ratings. Located just 30 minutes from the beach, TidalHealth offers the widest array of specialty and subspecialty services such as neurosurgery, cardiothoracic surgery, joint replacement, emergency/trauma care, comprehensive cancer care, wound care and clinical trials and research. Take advantage of our tuition assistance and scholarship programs to grow both personally and professionally.

Patient Information Coordinator Position Summary

The Patient Information Coordinator is responsible for fostering high levels of customer service in coordinating all information provided to customers and their families and caregivers and ensuring that they receive appropriate, timely, and accurate health information about the services provided by caregivers, financial services, social services, and other medical and legal entities. Adheres to all Medical center policies and procedures as well as the HIPAA Regulations for Release of information (ROI). Keeps current with ongoing or new legislative issues related to the release of information.

Patient Information Coordinator Position Requirements

Education

• Completion of medical terminology course and/or medical office work history preferred.
• Knowledge of HIPAA Regulations Required.
• High school graduate or equivalent.
• Computer experience required.

Experience

• One to two years experience in computer entry and knowledge of Windows preferred.

Patient Information Coordinator Work Schedule

• Full time: day (7:30am to 4:00pm).
• Overtime only necessary due to volumes.

Patient Information Coordinator Benefits

• Benefits include medical, prescription, vision, dental, flexible spending accounts, disability insurance plans, life insurance, paid time off plans, retirement plans, tuition assistance, employee assistance, and access to on-site childcare and a credit union.
• At TidalHealth, team members working at least 36 hours per pay period based on 12-hour shift schedules or at least 37.5 hours for non 12-hour shift schedules and part-time team members wor (king at least 30 hours or more on weekends only are eligible for benefits.

PI222163741