Contracts And Operational Compliance Specialist

About The Role

As Brivo’s Contracts and Operational Compliance Specialist, reporting to the Director of Business Operations, you will focus on ensuring that key aspects of the business are operating in compliance with our policies, contractual requirements and relevant regulations.

You will also be expected to:

• Monitor changes in applicable industry regulations and standards and legal requirements and develop and update company policies to align with such changes.
• Manage customer diligence and audit requests regarding products, data privacy and technical controls and coordinate responses with internal stakeholders.
• Manage and negotiate deviations to standard contracts, NDAs, data processing addenda, and Standard Contractual Clauses with customers and third party providers along with key internal stakeholders and outside counsel.
• Support the business in identifying, evaluating and mitigating business risks while executing multiple projects and programs concurrently.
• Support the sales and executive teams as a subject matter expert in the area of operational and legal compliance.
• Support the Product and Business Operations teams in evaluating 3rd party providers’ compliance with company standards and monitor such compliance throughout the engagement.
• Manage customer, data subject and other 3rd party data privacy related inquiries.
• Support the Product teams in launching products across global markets by ensuring regulatory compliance with relevant global privacy and regulatory standards. ( e.g. GDPR, CCPA, CE, ISO).
• Participate in and support regular business integrity processes including as a member of the Internal Security Team (IST) and 3rd party audit teams.

About You

• At least 3 years of relevant experience in managing all aspects of preparing, revising, negotiating, examining, and analyzing contract documents.
• Experience with structured compliance environments such as ISO and SOC preferred.
• Relevant experience with global data privacy regulations and regimes.
• Bachelor’s Degree in a related field

About Us

Brivo is the global leader in mobile, cloud-based access control for commercial real estate, multifamily residential, and large distributed enterprises. Our comprehensive product ecosystem and open API provide businesses with powerful digital tools to increase security automation, elevate employee and tenant experience, and improve the safety of all people and assets in the built environment. Having created the category over twenty years ago, our building access platform is now the digital foundation for the largest collection of customer facilities in the world, trusted by more than 25 million users occupying over 300M square feet of secured space in 42 countries.

Our dedication to simply better security means providing the best technology and support to property owners, managers, and tenants as they look for more from buildings where they live, work, and play. Our comprehensive product suite includes access control, smart readers, touchless mobile credentials, visitor management, occupancy monitoring, health and safety features, and integrated video surveillance, smart locks, and intercoms. Valued for its simple installation, high-reliability backbone, and rich API partner network, Brivo also has the longest track record of cybersecurity audits and privacy protections in the industry.

Brivo is privately held and headquartered in Bethesda, Maryland. Learn more at

Brivo is an Equal Opportunity/Affirmative Action Employer

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