Continuous Improvement Program Lead

Who We Are

We’re Talking Rain, and we’re so much more than water. We build flavorful brands, like Sparkling Ice, Sparkling Ice +Caffeine, Talking Rain Waters, and AQA pH waters. We're creating connections with every sip!

When it comes to success, we know we’re only as strong as our team. That's why we're an equal-opportunity employer. We value diversity and practice inclusivity, hiring great people who enhance our company.

We empower our Rain Makers to forge the way—creating opportunity at the intersection of what they love, what we need, and where they thrive. Want to get to know us better? Click to learn about us and our careers. You can also follow us on LinkedIn, Glassdoor, Instagram, and Facebook.

What You'll Do

Our Process Transformation team truly believes that it’s about the process, not the people. We strive every day to improve systems and processes to ensure that our amazing employees can do their best work! We are in the midst of an org-wide Business Process Management program deployment to drive continuous performance and quality improvements. The Continuous Improvement Program Lead will engage stakeholders and employees at all levels of the organization as they lead BPM/CI deployment activities, drive change management, and educate!

Reports to: Sr. Manager, Business Process Management

Direct Reports: N/A

Location: Onsite at our Preston, WA office 2-3 days a week

Annual Bonus Potential: 6% - Eligibility is based on the company hitting annual financial targets.

Base Salary (depending on experience): $85,000-$115,000

• Lead and/or coach leaders and continuous improvement staff in execution of cross-functional improvement projects to achieve measurable results.
• Support transformational initiatives through process documentation, gathering and documenting business requirements, facilitating project conversations with stakeholders, and aligning solution design and build to documented requirements and process vision.
• Serve as trainer, mentor and evangelist for business process management and continuous improvement skills across the business, including leading an emerging Lean community of practice.
• Functions as System Administrator for BusinessOptix BPM software solution, including driving ongoing feature development to meet current and future business needs.
• Ensure food safety, quality, and SQF practices are followed at all times, notifying immediate manager of any food safety and/or quality issues.
• Participate in change management by assessing the ability of impacted stakeholders and users to absorb changes to processes, products, and technologies and suggesting activities to increase adoption.
• Support the implementation of an org-wide business process management (BPM) program and function by documenting key business processes, establishing process ownership, and educating process owners and managers to use a variety of tools and systemic (lean) methodologies to continuously assess, manage and improve their processes.
• Develop strong relationships with Leaders across the business to prioritize key business processes & engage their teams to execute planned reviews.
• Complete other responsibilities as assigned.

What You Bring

• Minimum 5 years of total project/program management or leadership experience.
• Familiarity with Automation and Process Improvement tools desirable, such as Microsoft FLOW.
• 2+ years experience dedicated to coaching CI practitioners and leaders and leading cross-functional process improvement initiatives.
• Excellent organizational, project management, change management and analytical skills. Proficient with Microsoft Office Suite and Visio (or similar).
• A toolkit of business optimization and process improvement tools drawing from lean, six sigma, TQM, TMS, or other established methodologies.
• Strong analytical and quantitative skills; ability to work with leadership to define process goals and develop quality measures and process indicators.
• Highly refined communication skills, with the ability to speak both to software developers and executive stakeholders.
• Ability and excitement to lead projects and workshops with SMEs such as Kaizens and gemba walks to create processes where none exist, improve those that do, and gain expected efficiencies.

Rain Makers are people who are accountable, curious, and inclusive.

We hold ourselves accountable and recognize room for growth while openly accepting feedback. We embrace change to deliver progressive results.

Rain Makers don’t wait for answers – we go find them. Curiosity is part of what makes us so successful. Sometimes we push back, productively challenging the status quo.

We promote inclusivity. Valuing communication and respect, ensuring everyone has a seat at the table. We are an approachable bunch, building and fostering relationships with people of all backgrounds.

What We Offer

Nothing makes a great job even better than throwing in a few perks, and we want to equip our Rain Makers with everything they need to maintain their health and well-being. That means things like...

• Six Weeks of Paid Parental Leave. Parents get to spend time at home bonding with their new addition (whether it arrives by birth, fostering, or adoption). For birth mothers, additional time is provided for medical leave. Depending on the state in which you reside, additional time may also be available for parents who do not require medical leave.
• HQ Directors/VPs – Vehicle Stipend – This role qualifies for a vehicle stipend equaling $650/$800 monthly.
• Relocation: Relocation Available (when available)
• 401k with Immediate Vesting. With matched contributions and investment customization, we'll help build a plan to reach your goals.
• Field Sales Managers and Market Managers – Company car included!
• Field Sales Specialist – Mileage is reimbursed at the IRS rate
• Medical/Dental/Vision. Not only do we offer it, but our plans are excellent and flexible to your needs. And one is even free for our Rain Makers!
• Regional Sales Managers and Sales Directors – We use the leader in vehicle reimbursement solutions, Motus. This program provides a monthly fixed and variable rate that adheres to IRS guidelines for the business use of personal vehicles.
• Flexibility Stipend. For eligible Rain Makers, spend this extra monthly stipend as you wish, but know it’s intended to contribute to things like your phone, internet or other business uses while working remotely or needs outside of normal working hours.
• Three Weeks of Vacation. And that’s just to start! Spend some time with us, and you’ll accrue an additional week every few years, depending on your exempt status!
• Fitness Reimbursements. We're all about going the extra mile, so we provide reimbursements for community events and competitions like fun runs, triathlons, and cycling tours.
• Vehicle Program –

Please note, eligibility for our full benefits package is based on an average of 30+ hours per week in regular (not temporary) positions.