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Consultant - Clinical Operations (Remote)
Company | Veeva Systems |
Address | Portland, OR, United States |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting,Software Development,Pharmaceutical Manufacturing |
Expires | 2023-06-20 |
Posted at | 11 months ago |
Veeva [NYSE: VEEV] is the leader in cloud-based software for the global life sciences industry. Committed to innovation, product excellence, and customer success, our customers range from the world’s largest pharmaceutical companies to emerging biotechs. Veeva’s software helps our customers bring medicines and therapies to patients faster.
- Work with customers during the lifecycle of an implementation leading requirements workshops, gap analyses, requirements gathering, configuration, validation, migration, integration, training, and go-live activities.
- Liaise with customers, managing communication, risks, and project reporting between the project team, customer, and internal stakeholders.
- Play a critical role in software implementation projects at Life Sciences companies ranging from the world's largest pharmaceutical companies to emerging biotechs to Academic Research Centers.
- Collaborate cross-functionally with Product, Strategy, Sales, and other teams across the company.
- Rapidly configure and implementation of eTMF, CTMS, Study Startup, and eReg/ISF solutions to support clinical trial data and content management needs.
- Ensure customer success from beginning to end of the engagement life cycle.
- Think critically about business requirements to help design a solution for customer success that will see adoption, and ensures alignment of processes to system design and functionality.
- Exposure to business and IT groups in an implementation, administration, or other supporting role for software solutions.
- Excellent communication skills – written, verbal and formal presentation.
- System implementation experience either as a consultant, business or IT representative for at least one of the following systems: Document Management (Documentum, OpenText, Sharepoint), CTMS, TMF, Study Startup, or eReg/ISF.
- 3+ years of experience working with or for life sciences companies; including, Pharmaceutical, Biotechnology, Healthcare, and Medical Device and Diagnostics organizations with knowledge of document and data control and storage.
- Experience delivering or supporting workshop material, training, gap analyses, or requirements gathering sessions with business and system stakeholders.
- Ability to travel 50-75%.
- Ability to act with speed to understand requirements, create corresponding solutions, and willingness to “roll up your sleeves” to design and implement a Clinical Operations solution.
- Life science, computer science, or related degree
- Direct experience with systems such as Oracle Siebel, goBalto, BioClinica CTMS, Medidata Rave CTMS/Strategic Monitoring, Parexel IMPACT, Bio-Optronics Clinical Conductor, PhlexEView, Trial Interactive, DrugDev Site Selection and Payments, WingSpan eTMF and SiteZONE, Complion, Florence eBinders, Forte Oncore and eReg, Veeva Vault, NextDocs, Documentum, SharePoint, other clinical technologies
- SaaS/Cloud experience including knowledge of systems validation
- Master’s degree
- Experience in services delivery management and/or systems implementation
- Flexible PTO
- Allocations for continuous learning & development
- Health & wellness programs
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