Construction Technician - Bismarck, Nd

As a Construction Tech you will support and assist the Construction department in the maintenance, expansion, and upgrades to Midco’s regional network.

KEY FUNCTIONS:

• Obtain certification and successfully operate a bucket truck to perform aerial construction and maintenance.
• Read, comprehend, and utilize Regional network maps and plans.
• Perform quality assurance checks and complete the proper documentation.
• Support the Construction department with the maintenance, expansion and upgrades to Midco’s regional network.
• Prepare asbuilts and update maps accurately and in a timely manner.
• Assist in preparing site surveys.
• Possess knowledge in using signal meters, reading RF levels, voltage meters, TDR, etc.
• Maintain regular attendance and to arrive to work on time as required by your position.
• Ground service drops and pre-wire new builds.
• Complete Midco First Time Right certification within 90 days of hire. Consistently apply First Time Right principles in all aspects of work.
• Perform house moves and cable relocations. Coordinate with the appropriate utility companies and other entities to verify routes. Keep detailed billing information to chargeback customers.
• Adhere to Midco’s privacy guidelines to ensure each customer’s privacy.
• Operate and drive a Company vehicle in accordance with Midco’s “Use of Vehicle for Company Business” policy. Must be able to successfully operate a vehicle with an attached trailer.
• Install, maintain, and repair Midco’s aerial and underground regional network.
• Install drops, taps, amplifiers and power supplies. Splice coaxial cable.
• Possess knowledge of Midco’s safety program (Target Zero), practice and enforce safety rules and procedures. Wear safety apparel which includes hard hats (where required), safety vests, OSHA approved boots, etc.
• Must be able to perform the essential functions of a Broadband Installer and/or Service Technician.
• Communicate effectively and professionally in all forms of communication with internal and external customers.
• Locate existing underground cable.

ADDITIONAL FUNCTIONS AND RESPONSIBILITIES:

• Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas of responsibility.
• Perform other duties as assigned.
• Mentor new hires as required.
• Effectively communicate with other departments to handle escalating issues in a timely manner.
• Possess an enthusiastic, energetic, self-motivated, and detail oriented approach towards work and all work projects.
• Multitask and change from one task to another without loss of efficiency or composure.
• Have and maintain up-to-date knowledge of technological developments in the industry.
• Identify opportunities for improvement while creating and implementing viable solutions
• Function as an effective team member while supporting the efforts and concepts of other departments.
• Support the mission, vision and values of Midco.
• Actively follow Midco policies and procedures.
• Possess strong problem solving and decision making skills while using good judgment.
• Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, clients, coworkers and management.

EXPERIENCE AND EDUCATION:

• Previous experience in the broadband industry preferred.
• High school diploma or GED required. Some college or vocational training preferred.
• NCTI, SCTE and/or other broadband certification preferred.
• Must develop working knowledge of construction, the National Electrical Code, OSHA regulations, state and local regulations and general safety standards.

Position leveling will be assigned congruent to experience and training.

Construction Technician Career Progression

WORK ENVIRONMENT AND PHYSICAL DEMANDS:

• Must be able to work from elevated heights and in tight spaces such as attics and crawlspaces.
• In-person visits to a customer’s home or place of business are normal in the performance of this job. Specific abilities required include accessing a customer's home or place of business by stairs or elevator, operating doors or other entrances, navigating hallways and buildings, etc., and adapting successfully to a constantly changing environment.
• The employee is occasionally required to reach with hands and arms, stoop, kneel, or crouch. The employee must occasionally lift and/or carry loads of up to 70 lbs.
• While performing the duties of this position, the employee is frequently exposed to outside weather conditions and may occasionally be exposed to moving mechanical parts, high, precarious places, risk of electrical shock, and risk of radiation and vibration.
• Employees may be required to work in excess of 40 hours per week and other than normal business hours, such as holidays, evenings and weekends as business demands.
• Must be able to climb poles, ladders, and other structures with proper equipment.
• The noise level in the work environment is moderate to loud.

ABOUT MIDCO:

• Is the leading provider of reliable, high-speed internet via fiber and fixed wireless technology, serving 460,000 homes and businesses in 400 communities across the Midwest.
• Provides exceptional customer experience and a superior network, while being a force for good in the communities we serve.
• Delivers TV services including Midco Sports (a regional sports network), phone, data center and advertising services, plus wholesale networking solutions.

Ready to work at Midco? We thought so. Here are a few more reasons why Midco is one of the best places to work:

• Generous 401(k) match and paid time away from work programs
• And many more
• Great opportunities to get involved in volunteerism
• Free Midco internet & TV

Visit Midco.com/Careers to learn about employment opportunities and apply today.

Midco is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, creed, national origin, disability, protected Veteran status, age, marital status, status with regard to public assistance, familial status, membership or activity in a local commission, or any other characteristic protected by law. To view our full EEO and federal contractor supplemental posters, please refer to Midco.com/FederalPosters.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)