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Concessions Supervisor|Part-Time| Footprint Center

Company

Oak View Group

Address Phoenix, AZ, United States
Employment type PART_TIME
Salary
Category Entertainment Providers
Expires 2023-08-15
Posted at 9 months ago
Job Description
Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.


We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values


  • We act with integrity.
  • We treat each other fairly and with respect.
  • We have an entrepreneurial spirit.
  • We give back to our global community.


More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.


The Concessions Supervisor is responsible for assisting the Concessions Manager in the effective management and running of concessions operations. The Concessions Supervisor must provide a high level of event oversight, technical proficiency and operational/personnel support to ensure the smooth running of any assigned event.


This role will pay an hourly wage of $19.


For PT roles Benefits 401(k) savings plan and 401(k) matching.


The Footprint Center is in the heart of downtown Phoenix, home to the Phoenix Suns and Mercury professional basketball teams and a variety of special events and concerts tear round-making it the preeminent destination for sports and entertainment in the southwest.


  • Ability to speak clearly & read in the English language.
  • Must show demonstrated ability to meet the company standard for excellent attendance.
  • Ensure that all policies, procedures and practices are adhered to, including compliance related to alcohol service, food handling/sanitation guidelines, and general safety policies and procedures. Follow all federal/state/local guidelines with regarding to alcohol service. Report any compliance issues to Concessions Managers immediately.
  • Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
  • Provide direction and oversight to Concession Stand Managers, Cashiers, and Cooks.
  • Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality.
  • Assists Concessions Manager on duty in preparation for event.
  • One year related experience working in a supervisor capacity and/or as a trainer preferred.
  • Experience in basic food handling, sanitation, and customer service is preferred.
  • Possess a thorough working knowledge of all existing concessions locations geographical locations, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.
  • Ability to work well in a team-oriented, fast-paced, event-driven environment.
  • Provides a high level of oversight and operational expertise resulting in the smooth, efficient and profitable execution of events.
  • Performs opening and closing procedures for event.
  • Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory.
  • High school diploma or equivalent.
  • Willing to cover any open position to assure location is fully operational and company standards pertaining to speed of service and guest satisfaction are met.
  • Possess a thorough working knowledge of all applicable sanitation requirements, food preparation guidelines, alcohol service policies, safety standards, etc. pertaining to OVG and Concessions operations.
  • Responsible for overseeing a staff of Concession Stand Managers, Cashiers, and Cooks. Responsible for communicating performance concerns according to company policy and practice to Concessions Managers.


At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.


Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.


Oak View Group (OVG) is the world’s leading arena development, management, and hospitality company founded in 2015 by Tim Leiweke and Irving Azoff to disrupt business as usual. As the largest developer of sports and entertainment facilities in the world, OVG prioritizes the way we do business focusing on making long-term investments in our people and our planet. We focus on building a diverse workforce and cultivating an inclusive workplace. Each day our team members around the world and throughout our local communities work together to provide the greatest experience to our fans and partners.


We celebrate and support a strong, transparent, authentic and inclusive culture focused around four core values


  • We treat each other fairly and with respect.
  • We have an entrepreneurial spirit.
  • We act with integrity.
  • We give back to our global community.


More information at OakViewGroup.com, and follow OVG on Facebook, Instagram, Twitter, and LinkedIn.


The Prep Cook/Line Cook is responsible for preparing foods to be served to guests throughout the venue. The Line Cook will often have direct contact with the public working in areas such as a buffet line slicing meats or preparing dishes to order. The Prep/Line Cook must maintain excellent attendance and be available to work events as scheduled per business need.


This role will pay an hourly wage of $18 to $22.00.


For PT roles Benefits 401(k) savings plan and 401(k) matching.


The Footprint Center is in the heart of downtown Phoenix, home to the Phoenix Suns and Mercury professional basketball teams and a variety of special events and concerts tear round-making it the preeminent destination for sports and entertainment in the southwest.


  • Prepares hot and cold foods following company recipes and portioning requirements.
  • Responsible for observing and testing foods to ensure proper cooking.
  • Maintains sanitation, health and safety standards in work areas.
  • Able to operate standard kitchen equipment to including the broiler, steamer, convection oven, mixer, meat slicer and chef knife.
  • Possess valid food handling certificate if required by state and federal regulations
  • Ability to speak, read and write in English.
  • Participates as a team player with specific responsibilities as related to preparation, excellent service and delivery of product.
  • Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
  • Must show demonstrated ability to meet the company standard for excellent attendance.
  • Previous cook or prep cook experience
  • Ability to work well in a team-oriented, fast-paced, event-driven environment.
  • Responsible for portioning, arranging and garnishing food plates for delivery to guests.
  • Responsible for providing high quality, fresh food products in a timely manner for delivery to guests.
  • Responsible for reporting any maintenance required for kitchen equipment.
  • Responsible for consulting with Executive Chef, Sous Chef or Kitchen Supervisor to plan menus and estimate expected food consumption.
  • ServSafe preferred


At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.


Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.


  • Provide direction and oversight to Concession Stand Managers, Cashiers, and Cooks.
  • Assists Concessions Manager on duty in preparation for event.
  • Provides a high level of oversight and operational expertise resulting in the smooth, efficient and profitable execution of events.
  • Ensure that all policies, procedures and practices are adhered to, including compliance related to alcohol service, food handling/sanitation guidelines, and general safety policies and procedures. Follow all federal/state/local guidelines with regarding to alcohol service. 5687
  • Possess a thorough working knowledge of all existing concessions locations geographical locations, equipment, evacuation procedures, adjacent employee and guest areas, and facility access.
  • Performs opening and closing procedures for event.
  • Willing to cover any open position to assure location is fully operational and company standards pertaining to speed of service and guest satisfaction are met.
  • Responsible for overseeing a staff of Concession Stand Managers, Cashiers, and Cooks. Responsible for communicating performance concerns according to company policy and practice to Concessions Managers.