Compliance Coordinator Jobs

Principal Function: The Compliance Coordinator is responsible for contractor compliance, setup, and overall department support.

Essential Duties and Responsibilities: Duties include, but are not limited to:

• Reviews internal systems and processes and identifies ways to resolve compliance gaps and deficiencies
• Enters new contractor settlement deductions; assists with new contractor profile setup in designated systems
• Assures contractor files are accurate and complete and that expiring documents are addressed and are compliant prior to their due dates; tracks contract breaches and escalates matters as applicable
• Maintains comprehensive knowledge of legal requirements related to day-to-day interactions with contractors to reduce legal risks and ensure regulatory compliance
• May resolve complex contractor relations issues, address grievances, and conduct effective, thorough, and objective investigations
• May develop, maintain, and deliver compliance training content and programs
• Receives and addresses contractor questions regarding contract facilitation procedures and customer service-level agreements
• Assists with creating and issuing contractor and employee ID badges
• Assists with implementation of new and updated compliance systems, standards, processes, procedures, and policies
• Assists with occupational injury/accident enrollment, claims, and reporting
• Assists with contract terminations including preparing and sending contract termination notices and entering final contractor settlement deductions
• Manages, records, and enters contractor settlement chargebacks
• Oversees and manages contractor compliance program and reviews and evaluates compliance issues
• Informs supervisor of compliance violations as applicable
• Collects, reviews, manages, and analyzes various sources of data; and develops reports containing findings and recommendations

Supervisory Responsibilities: This job has no employee supervisory responsibilities.

Requirements

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty according to the requirements of NOW Courier. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

Education and/or Experience: Associates degree (A.A.) or equivalent from a two-year college or technical school; and three years related experience and/or training; or equivalent combination of education and experience is required. Previous experience working in a compliance or audit role is preferred. Previous experience in the logistics and distribution industry is desired.

Other Skills and Abilities:

• A genuine commitment to quality on behalf of the company while building a corporate culture committed to excellence is mandatory
• Must have and maintain a verifiable Driver’s License, demonstrated safe driving record, and remain insurable through the company’s liability insurance carrier as applicable
• Ability to handle confidential information
• Influencing and consultative skills are critical
• Effective prioritization and time management skills
• Ability to work in a fast-paced, high-pressure, deadline driven environment
• Maintain regular and punctual attendance
• Ability to manage multiple projects and tasks simultaneously
• Proficient with commonly used office software, including but not limited to: MS Word, Excel, PowerPoint, Outlook, as well as telephone and internet communications
• Ability to build and maintain effective relationships through strong interpersonal skills with emphasis on relationship-building and consistent demonstration of solid professional judgement
• Strong initiative to strive for continuous accuracy, quality, and timeliness of information
• Analytical skills and problem-solving ability
• Highly organized and detail oriented
• Resourceful and creative
• Must exhibit professionalism and be effective working with customers, contractors, vendors, and employees
• Skillfully convey information on a wide range of topics to a diverse target audience
• Ability to adhere to time and attendance policies
• Ability to be assessable to contractors and employees as determined by department standards

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

While performing the duties of this job, the employee is regularly required to sit; use hands to handle or feel; reach with hands and arms; and talk or hear. The employee frequently will stand; walk; and lift and/or move up to 25 pounds without an assistive device (greater weights may be required with the use of an assistive device). The employee occasionally will climb or balance; stoop, kneel, crouch, or crawl.

Specific vision abilities required by this job include close vision (clear vision at 20 inches or less), distance vision (clear vision at 20 feet or more), color vision (ability to identify and distinguish colors), peripheral vision (ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point), depth perception (three-dimensional vision, ability to judge distances and spatial relationships), and the ability to adjust focus (ability to adjust the eye to bring an object into sharp focus).

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities

This job operates primarily in a professional office environment with minimal safety/health hazard potential. The noise level in the work environment is usually quiet to moderate. This role is required to be on-site.

While the offices of NOW Courier are open from 8AM to 5PM, Monday through Friday, this job may require work beyond these hours and on the weekends. Occasional travel is required.

Benefits

As an award-winning company, our employees are the most important force driving our continued success. We offer a challenging and supportive environment with opportunities to learn, grow, and contribute - that's why 93% of current employees would recommend NOW Courier to a friend for employment according to our annual Culture Audit.

We invite you to explore our company and bring your skills and expertise to our highly talented team of professionals who are passionate about their work. A satisfying and rewarding career with competitive compensation, comprehensive health care, 401k/profit sharing, paid time off, corporate philanthropy, employee & family events, and more is our commitment to you.

EOE M/W/Vets/Disabled