Community Manager Jobs

Summary of Position:
The Community Manager understands and implements the Company’s strategies related to property management by leading and supervising Associates at the apartment community as they implement the policies, procedures, and practices that enable the community to meet and exceed budgeted financial goals and achieve above-market operational performance objectives. They perform various tasks associated with maintenance and leasing/marketing while demonstrating the highest level of residential service with a goal to exceed expectations.
Principal Duties and Responsibilities:

• Respond promptly to Associate/resident/guest needs and concerns.
• Supervise and ensure collection of all rent and other community income.
• Ensure that the appearance and physical aspects of the community meets the Company and residents established standards through routine site and safety inspections and communicates concerns and requests for capital to provide for the physical upkeep of the community.
• Provide clear and concise instructions for effective management of on-site Associates.
• Lead, direct and supervise Associates within the community, ensuring they have the tools for success.
• Monitor the maintenance activities to ensure resident requests and preventative maintenance programs are being performed according to Company standards.
• Review all renewals and prepare budget increase recommendations according to the operating budget and market conditions that could affect profitability of the community.
• Process and approve payment of invoices pertaining to maintenance and operations of the community on a timely basis.
• Support the overall marketing/leasing efforts and offer input and suggestions regarding promotions, advertisements, and pricing.
• Supervise the planning and implementation of, and attends and monitors, various community recreational and social activities.
• Complete and review various daily, weekly, and monthly reports by making operating recommendations in a timely and accurate manner.
• Participate with hiring, training, coaching, and evaluating on-site Associates.
• Understand and comply with state landlord-tenant law, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and other laws and regulations governing multifamily housing operations.
• Responsible for ensuring the timely and accurate submission of timesheets for the team.
• Complete regular community inspections of common areas, amenities, models, and vacant apartment homes and complete the community inspection report.
• Develop an integral team that effectively sells the quality and professionalism of our Company.
• Promote client satisfaction and retention through timely reporting and on-going communication about the performance of the community.
• Practice proper safety techniques in accordance with Company, community, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, associate/guest/resident injuries or accidents, or other safety issues to appropriate individuals.
• Ensure that Associates are implementing resident retention and renewal programs.
• Conduct informative staff meetings on a regular basis.
• Monitor Budget Control Log and reports variances.
• Prepare and adhere to the guidelines of the community operating budget and advise ways to maximize income and minimize expenses.
• Report and offer recommendations for community capital improvements or repairs, the development of job specifications, bid acquisitions, and contract developments and negotiations.
• Ability to keep sensitive information highly confidential at all times.

Education and Experience Requirements:

• Minimum of five years of experience in property management, including sales/multifamily leasing and supervisory responsibility.
• Demonstrated ability to read, write, and communicate effectively to comprehend and complete legal, financial, and human resources documents.
• High school diploma or General Equivalency Diploma is required.
• Proficient with computerized financial and word processing software.
• Proficiency in managing multiple priorities simultaneously, meeting deadlines, and working with minimal direction or supervision.
• Bachelor’s degree in business is preferred.
• Demonstrated mathematical and analysis skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions, and calculate percentages in order to complete, understand and interpret financial records, budgets, and other fiscal reporting information.

General Overview of Compensation & Benefits

• The base compensation for this position is estimated to be $85,000.00 annualized, subject to adjustment based on business-related factors including employee qualifications and operational considerations.
• This position will be eligible for company benefits in accordance with Company policy. We offer a competitive total rewards package including medical, dental and vision coverage along with a broad range of supplemental benefits including 401k Retirement Plan, prepaid legal assistance, and more. We also offer paid time off for vacation, sickness, holiday, and bereavement. We are pleased to be able to provide 100% company paid life insurance and long-term disability insurance policy. We offer a competitive total rewards package including medical, dental and vision coverage along with a broad range of supplemental benefits including 401k Retirement Plan, prepaid legal assistance, and more. We also offer paid time off for vacation, sickness, holiday, and bereavement. We are pleased to be able to provide 100% company paid life insurance and long-term disability insurance.
• This information is intended to be a general overview and may be modified by the company due to factors affecting the business.

Applicants may apply for this position via our careers website.
Physical Requirements:
This is primarily a sedentary office position which requires the Community Manager to have the ability to operate computer equipment, speak, hear, bend, stoop, reach, lift, and move and carry up to 25 lbs. Finger dexterity is necessary.
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