Communications Specialist, Social Media

Communications Specialist | Social Media

We’re currently hiring for a Communications Specialist, Social Media, to support a cybersecurity focused organization. If you’re passionate about social media, analytics, and the positive impact it can have to solve challenges, we’d love to talk to you. Position can be remote, but U.S. East Coast or Washington D.C. is preferred.

The Company

ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include embracing difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference.

@ ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world. Join our community of mission-driven creatives, communicators, strategists, and technologists to challenge the status quo.

The Work

You will help manage the social media accounts (Twitter, Facebook, LinkedIn, YouTube) for a cybersecurity-focused government agency by drafting reports, creating content, and helping to ensure that the social media team is organized and meeting their performance goals. You will work in close coordination with a social media manager to support their short-term and long-lead requests. Experience with an industry leading social media tool, such as Sprout Social or Sprinklr, is a must.

Key Responsibilities

• Work closely with creative and digital teams
• Be a creative thinker and problem solver
• Create social media content, including copy and creative
• Understand myriad social media platforms and best practices to help account teams grow media channels
• Manage analytics for clients’ programs and provide recommendations for improvement
• Keeping social media team organized by leading daily recap for leadership on all social media activity
• Develop social listening reports and analyze social volume, trends, and conversations
• Can thrive in a fast-paced environment, and is able to adapt quickly to changing priorities and tasks on a day-to-day basis
• Compile multiple reports for management showing results (ROI, KPIs)

Required Qualifications

• Experience working in agency or contracting environment with clients
• Bachelor’s degree in related field
• Experience using Sprout Social or another industry-leading social media tool
• 3+ years of social media experience

Professional Skills

• Experience developing social media plans and presenting to clients and/or an organization’s leadership Detail oriented with the ability to work in a fast-paced environment and manage multiple projects, deadlines, and priorities
• Demonstrated experience integrating creative, data/analytics, and/or other client services teams to develop fully integrated, insight-driven campaigns
• Strong proficiency in Microsoft Applications
• Ability to work independently, seek help as needed and contribute to team and company culture
• Strong writing skills
• Comfortable working with technology and remote teams

Why You’ll Love Working Here

• Diverse workforce that values equality and inclusion
• Generous vacation and retirement plans
• Friendly community with lots of social events
• Participation in charity initiatives
• Comprehensive health benefit
• Employee support program
• Flexible work location
• Ongoing training and development opportunities

Job Location(s): Position is 90% remote, but must be located in Washington D.C. area to support in-person events upon request.

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#REMOTE

Working at ICF

ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are committed to creating a culture where we embrace our differences in ideas and identities. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. Learn more about what we do http://www.icf.com/ and our commitment to inclusionhttps://www.icf.com/company/about/diversity-inclusion.

We can only solve the world's toughest challenges by building an inclusive workplace that allows everyone to thrive. We are an equal opportunity employer, committed to hiring regardless of any protected characteristic, such as race, ethnicity, national origin, color, sex, gender identity/expression, sexual orientation, religion, age, disability status, or military/veteran status. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO & AA policy.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation please email [email protected] and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about non-discrimination: Know Your Rights and Pay Transparency Statement.

Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position is:

$64,372.00 - $109,432.00

DC Remote Office (DC99)