Date Posted:

2023-05-03

Country:

United States of America

Location:

CAC32: CCS-Centennial 8100 Akron St. Suite 322, Centennial, CO, 80112 USA

Commercial HVAC Service Account Manager

Carrier is a leading provider of HVAC, refrigeration, fire, security, and building automation technologies. These high-technology products and services enable modern life by delivering efficiency, safety, and security across several platforms!

As the, Commercial Service Account Manager you will be responsible for pursuing opportunities for service agreements, quick turn projects to keep our customers operating effectively and pursuing large opportunities that help our customers modernize their equipment.

This role is a great fit for you if you thrive in a fast-paced environment, excel at building relationships, and have outstanding customer service. This is the ideal role for those that are results-oriented and are adept at assessing and understanding both the immediate and future needs of customers.

Job responsibilities:

• Ability to seek out and access new service agreement opportunities both with existing customers and new prospect customers
• Promote Carrier value proposition linking customer objectives to Carrier solutions
• Experienced seller in attracting new customers as well as building share value with existing customers
• Utilize CRM to manage customer interactions, activities, and opportunity pipeline
• Establishing and building credibility with knowledge of Carrier products/solutions
• Clearly articulate the value of Carrier’s value offerings and how they map to the customers’ needs
• Sell the full portfolio of Carrier HVAC Service products and solutions (i.e. service agreements, repairs and modernizations)
• Ability to detect the Customer’s buying stage and adjust selling accordingly
• Present at customer seminars to develop new and existing customer relationships and opportunities
• Ability to seek out or respond to repair opportunities
• To effectively negotiate service agreement renewals when required
• Create and maintain Sales Territory and Account plans where necessary
• Strong ability to develop and sustain customer relationships
• Ability to consistently achieve sales metrics and Annual Targets
• Responding to the customer requirements in a timely manner
• Prioritize on best opportunities
• Gaining the booking/order in a timely manner
• Effective presentation and communication skills

What we look for

• Demonstrated strong written, verbal and presentation skills to effectively develop expectations and relationships with internal and external customers
• Outstanding sales/negotiation skills and goal-orientated with strong time management and organizational skills
• Extremely comfortable operating in a technical environment utilizing Microsoft based computer software

• Previous experience in selling service agreements
• Self-motivated and able to manage many simultaneous projects and responsibilities
• Demonstrates ability to introduce others to cross sell and upsell within their base of customers
• Demonstrated ability to introduce others to cross sell and upsell within their base of customers
• Demonstrated ability to identify opportunities to proactively sell preventative repair / upgrade packages
• Ability to work in a highly team-oriented and dynamic environment
• Ability to sell directly to end user customer

Required Qualifications:

• High School Diploma/GED
• 2+ Years HVAC Experience

Preferred Qualifications:

• Excellent writing, communication, and presentation skills
• 5+ Years of experience selling within the HVAC Industry
• Experience with Microsoft Office Suite
• Bachelor's degree in related field preferred
• Must be self-motivated to achieve annual goals and objectives
• Strong interpersonal skills with the ability to connect with customers at all levels, both on a technical and business basis
• Proven ability to influence customer’s key decision-makers
• Experience working with CRM Systems

RSRCAR

#LI-Hybrid

Pay Range:

$89,500 - $125,500 Annually

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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