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Cocktail Server Jobs

Company

Hyatt Regency San Francisco Downtown SOMA
Address , San Francisco, 94103, Ca
Employment type FULL_TIME
Salary $16.43 an hour
Expires 2023-07-03
Posted at 1 year ago
Job Description
Compensation Type: Hourly Highgate Hotels:
Highgate is a leading real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in major U.S. gateway cities including New York, Boston, Miami, San Francisco and Honolulu, with a growing Caribbean and Latin America footprint. The hospitality forward company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate has a proven record of developing its diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts with contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team consisting of some of the most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in New York, Chicago, Dallas, London, Miami, and Seattle. www.highgate.com.
Location:

Hyatt Regency San Francisco Downtown SOMA is an artful blend of chic design and exemplary service. The hotel is conveniently located in the South of Market district and is within walking distance to premier Union Square shops and designer boutiques, trendy SOMA dining and lounge hot spots, the Powell Street Cable Car Terminal and Market Street Vintage Trolley Car line. Explore the Artisan shops at the Ferry Building and experience local favorite's in Chinatown, Fisherman's Wharf. Mission District and North Beach. This modern, ultra-chic hotel has 681 guestrooms.
Overview:
The Cocktail Server is expected to provide timely, courteous service with guest satisfaction as the primary goal. They are responsible for promotion of specials and up selling.
Responsibilities:
  • Ensure overall guest satisfaction.
  • Keep lounge area clean and free from debris at all times.
  • Perform all side work duties according to the schedule.
  • Be familiar with the computer system.
  • Process credit card and room charges.
  • Assist bartender with hors d’oeuvres tables for cocktail hour in set up and breakdown.
  • Complete opening/closing checklist according to standards.
  • Clear and clean tables when guests leave, return glasses to be washed.
  • Have knowledge of which garnishes go in each drink.
  • Help the bartender prepare drinks when needed.
  • Follow all cash handling policies, and prepare closing report for night audit.
  • Welcome guests, take their drink orders relay order to bartender, process order, deliver order to guest and receive payment for order.
  • Full knowledge of state liquor laws.
Qualifications:
  • Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
  • Must be of legal age to serve alcoholic beverages, according to local state laws.
  • Light work - Exerting up to 20 pounds of force occasionally, and/or 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
  • Ability to stand during entire shift.
  • Must be able to effectively communicate, both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
  • Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
  • Flexible and long hours sometimes required.
  • High school diploma or equivalent and/or experience in a hotel or a related field preferred.


Salary: $16.43/hr; Local 2 Bagaining Unit