Clinical Informatics Analyst Jobs

Title: Clinical Informatics Analyst

Location: Saddleback Memorial Medical Center

Department: IS Campus Site Support

Status: Full Time

Shift: Days

Pay Range*: $51.39 - $74.52

At MemorialCare Health System, we believe in providing extraordinary healthcare to our communities and an exceptional working environment for our employees. Memorial Care stands for excellence in Healthcare. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation and teamwork.

Position Summary

Members of MemorialCare's Healthcare Informatics job family use interdisciplinary knowledge, integrating computer, information, clinical, and decision sciences, toward the design, development, adoption, and application of IT-based innovations in healthcare services. Through computer technology, Informatics team members effectively manage data, information, and knowledge, including data storage, retrieval, transformation, and process improvement, to optimize use for problem solving and decision making. They assess current data and information practices, structure, and technology, determine the information-based needs of health care providers and patients, develop solutions using technology, and evaluate the impact of those interventions. The Informatics team uses evidence-based clinical knowledge to help ensure support of clinical objectives and best practice.

Under general supervision, Clinical Informatics Analyst are responsible for participating in planning, development, implementation, training, and support of the clinical informatics systems. They work closely with senior informatics on implementing, supporting, configuring, and evaluating end user needs related to Inpatient, Ambulatory, and/or Outpatient clinical systems. They help to increase end-user's efficient utilization of core systems such as Epic, MemorialCare's electronic health record (EHR) or the analytics portfolio to enhance their workflows, documentation, and reporting outputs across the enterprise. Therefore, they are well versed in their knowledge of the EHR and play a pivotal role in training and supporting overall implementation as well as long-term maintenance and optimization activities.

Essential Functions And Responsibilities Of The Job

• Acts as a liaison to clinical committees to educate and support existing technological tools and functionalities
• Provides excellent customer service while troubleshooting issues and or re-educating the end-users
• Participates in downtime both planned and unplanned support initiatives
• Facilitates system implementation projects per MemorialCare project management methodology and are accountable for the successful liaising of tasks
• Collaborates with other Information Systems (IS) colleagues to ensure user support structure addresses hardware, software, and process issues at all times that systems are operational. Assumes on-call duties for user support on a rotating schedule.
• Attains a cross-functional knowledge of the EHR system to effectively provide advanced navigation of the system
• Demonstrates collaboration across information services teams and operations for workflow analysis and input to application design
• Combines knowledge of patient care, informatics concepts, and change management to effectively address the information and knowledge needs of the community
• Participates actively in testing and validation of departmental systems
• Supports best practice workflows and advocate for regulatory, quality, compliance and patient safety initiatives
• Collaborates with operations to create and/or maintain reporting needs for end-users
• Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities. Health and wellness is our passion at MemorialCare-that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there's more... Check out our MemorialCare Benefits for more information about our Benefits and Rewards. Minimum Requirements

Qualifications/Work Experience

• Minimum of 3 year progressive clinical, Information Systems experience preferred
• Experienced in supporting users in maintaining changed processes and participating in post implementation change evaluation.
• Demonstrated use of excellent organizational, communication skills, leadership skills, and interpersonal relations to achieve established goals
• Proven ability to collect, analyze, and present data at various audience levels
• Epic application experience required
• Confirmed experience in the ability to work on several complex issues at the same time in an organized manner
• Experience with hospital information systems preferred
• Past success working individually, in team situations, as well as facilitating projects while meeting aggressive deadlines successfully
• Proven experience understanding cross functional clinical workflows, maintained knowledge of clinical applications implemented, and an understanding of how the functionality and patient care practices across the health care settings can be integrated.
• Demonstrated proficiency in Microsoft Suite Office Products preferred
• Exhibited knowledge, compassion and professionalism to manage stressful situations in a manner that is conducive to finding resolution
• Proven ability to work in multi-disciplinary teams and interact with all levels of the organization
• Clinical Informatics experience preferred
• Experienced planning and organizing day-to-day activities, effectively managing more than one task, and meeting established deadlines

Education/Licensure/Certification

• Associate degree or an equivalent combination of education and relevant experience required; Bachelor's degree preferred
• Licensed healthcare professional
• Demonstrated knowledge of specific/limited EMR applications or analytics software with "Certification" and/or "Proficiency" status pending as is appropriate to specific vendors such as Epic