Summary

As a Clinical Imaging Specialist, you will be responsible for providing formal technical and clinical support during the sales process within a limited geographic region or product segment. Responsibilities may include providing the required pre-sale product demonstrations (or clinical trial support) as well as post-sale installation, training and/or customer service activities to support sales objectives. Responsibilities may also include ongoing post-sale customer support including on site clinical in-servicing and go-live support.
GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Responsibilities

• Use market and product knowledge to assist sales team in developing sales, marketing and customer service strategies
• Support trade shows and professional conferences by performing product demonstration and promotion as well as customer training
• Develop, coordinate and deliver product training to customers on software, application and/or equipment use, monitor customer installations within assigned territory/region to improve customer satisfaction and maintain customer relationships
• Improve customer satisfaction and socket retention through continuing education on optimization of equipment utilization by customer
• Provide technical and clinical leadership during sales process by demonstrating full range of product features including potential uses, product capabilities and benefits to customers as needed
• Produce well-written post-training reports and provide regular feedback on customer satisfaction and needs

Qualifications

• Demonstrated current basic clinical scanning proficiencies on current products/platforms
• Willingness to travel extensively within your specified geographic region as well as to nationwide sales meetings and tradeshows
• ARRT Certification
• Required active professional clinical/technical certifications/registries necessary to image live patients in a clinical setting
• To the extent you are applying for a position that requires you to operate a GE owned/leased, privately owned/leased or rental vehicle for company business, you must be willing to submit to a check of your driving record
• Ability to communicate effectively using local language
• Minimum of 4 years clinical/ technical experience following certification with demonstrated clinical/technical skill in specific area. This experience should include performing C-arm procedures in most of the following areas: Operating Room, GI Lab, Pain Management, and Interventional/Cardiac Cath Lab
• Proficiency in computer skills in Microsoft Office Suite products

Desired Characteristics

• Clinical experience in large hospital/university setting preferred
• Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve
• Strong presentation skills (public speaking and lecture experience desired)
• Solid problem solving skills (ability to manage and resolve conflict, communicate issues and propose solutions to both internal team members and external customers)
• Associate’s or Bachelor's degree preferred in related business or technical/clinical field
• Demonstrated ability to understand and present complex material in understandable terms
• Team oriented with a customer satisfaction mindset
• Willingness to be flexible/adapt to changing work environments
• Current GE product experience desired

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership –always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you would expect from an organization with global strength and scale, and you will be surrounded by career opportunities in a culture that fosters care, collaboration and support.

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While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.