Clinical Case Coordinator Jobs

Unleash YOUR Potential With Us

As a next-generation public research institute, we are an inclusive community of thinkers, doers, creators, innovators, healers, and leaders striving to shape the future and solve the world’s most challenging problems. No matter what your role is, when you join Knight Nation, you’ll play an integral role in pushing us forward to become among the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with uniquely talented faculty, staff, and students across 13 colleges, and multiple campuses and regional locations. That means greater challenges to tackle, more meaningful opportunities to grow, and rewarding experiences that go beyond a paycheck. We’re seeking qualified, motivated individuals who will help UCF fulfill its mission of unleashing the potential of every individual, enriching the human experience through inclusion, discovery, and innovation; and propelling broad-based prosperity for the many communities we serve.

Ucf Restores

UCF RESTORES is a nonprofit clinical research center and treatment clinic established to change the way posttraumatic stress disorder (PTSD) and other trauma-related concerns are understood, diagnosed, and treated. UCF RESTORES’ first-of-its-kind approach to treatment – including a highly successful intensive outpatient program – combines evidence-based individual exposure therapy, virtual reality technology, and group treatment sessions to help those suffering in the wake of trauma.

The Opportunity

The University of Central Florida UCF RESTORES is seeking qualified candidates for a Clinical Case Coordinator position. The Clinical Case Coordinator is a clinical case manager for patients associated with clinical research (UCF RESTORES). This position will be engaged in both administrative and clinical facets of the center, serving as the point of contact for clinic operations. As the Clinical Case Coordinator, this individual will track patient treatment details and handle all referrals to the clinic ensuring that the overall care for the patient is handled efficiently and effectively. This includes crisis intervention, partnering, and coordinating with external agencies to ensure continuity of care. Additionally, this position serves as the HIPPA Privacy/Security coordinator for the clinic, reviewing all clinical operations with respect to compliance with HIPAA standards. This position has responsibility for interfacing with other agencies/individuals seeking patient health records and corresponding with agencies/legal entities seeking records. Finally, this individual may represent the clinic on public boards or task forces.

Responsibilities

• Follow Florida state mental health laws with respect to the duty to warn, initiate and complete Baker Act paperwork and notify legal authorities to assist with involuntary hospitalization when necessary and appropriate.
• Provide daily updates regarding referrals to the UCF RESTORES Directors.
• Create and maintain the clinic policy handbook for UCF RESTORES that outlines all policies and procedures as it relates to clinical operations. Serve as the administrator for the electronic health record system.
• Serve as the HIPAA Privacy/Security Coordinator for the clinic, which includes establishing privacy and security policies, updating policies, preparing for HIPAA audits, and monitoring employee compliance with all HIPAA policies.
• Serve as a community liaison to other public or private behavioral health agencies within the area, serving on boards or committees as the representative of UCF RESTORES. Establish a network with community resources to develop a list of potential community resources for additional services not currently offered by UCF RESTORES.
• Serve as the liaison for all aspects of patient record disclosure, including requests for patient records. Review all patient records requests for compliance, contacts requesting authority for non-compliance or lack of appropriate signatures for disclosure, release records consistent with HIPAA and Florida mental health law and keep track of all requests and responses to requests.
• Serve as a supervisor for social work/mental health interns/medical students doing educational training rotations at UCF RESTORES.
• May perform other clinical or administrative duties as requested.
• Serve as initial contact for all patients referred to UCF RESTORES for clinical eligibility for services provided by UCF RESTORES and partnering care facilities/services. This may include assistance with financial planning, and finding additional support or educational programs. Track and monitor all activities/services associated with each patient. Develops discharge planning for each patient.

Minimum Qualifications

Bachelor's or Master's degree and 2+ years of relevant experience.

Preferred Qualifications

• Must keep all counseling information confidential as prescribed by Florida law and professional ethics and standards.
• In-depth knowledge of HIPAA regulations, Florida Laws, and UCF Policies as they pertain to the use and disclosure of confidential mental health records.
• Ability to request and process sensitive information. This often includes being in communication with patients experiencing mental distress.

Additional Application Materials Required

• Resume.
• Cover Letter.

Are Benefits Important to You?

In Addition To Helping Drive Change And Having a Positive Impact By Supporting Our Students, Staff, And Faculty, UCF Offers

Working at UCF has its perks.

• Benefits packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program
• Retirement savings options
• And more…For more benefits information, go to the UCF Employee Benefits page and click here.
• Education assistance
• Employee discounts, including tickets to many Orlando attractions
• Flexible work environment
• Paid time off, including annual and sick leave and paid holidays

Who Are We?

Founded in 1963 to fuel the region’s talent pipeline and support the growing U.S. space program, UCF is built to make a better future for our students and society. It’s one of the reasons U.S. News & World Report ranks UCF among the nation’s top 20 most innovative colleges, while Forbes, Kiplinger, and The Princeton Review rank us a best-value university. UCF is one of 14 universities nationwide designated as both a Hispanic-Serving Institution and a Research 1 university. With 13 colleges, including a fully accredited College of Medicine, UCF offers more than 220-degree programs between its main campus, downtown campus, hospitality campus, academic health sciences campus, and 11 UCF Connect centers located throughout the region. In addition, UCF extends its reach to communities in and beyond Central Florida by offering complete, online programs leading to bachelor's degrees, master's degrees, Ph.D.s., certificates, and more.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

Department

College of Sciences (COS) - RESTORES

Work Schedule

Monday through Friday, 8:00am-5:00pm

Type of Appointment

Regular

Expected Salary

$42,367.00 to Negotiable

Job Posting End Date

Equal Employment Opportunity Statement

As an equal opportunity/affirmative action employer, UCF encourages all qualified applicants to apply, including women, veterans, individuals with disabilities, and members of traditionally underrepresented populations. UCF's Equal Opportunity Statement can be viewed at http://www.oie.ucf.edu/documents/PresidentsStatement.pdf.

As a Florida public university, UCF makes all application materials and selection procedures available to the public upon request.

The University of Central Florida is proud to be a smoke-free campus and an E-Verify employer.