Clinic Clerk Jobs

Position Title:

Clinic Clerk

Location:

Big Rapids (Main Campus)

Department:

36200 - Optometry Clinic Instruction

Advertised Salary:

$16.69 - $21.25 Hourly rate pursuant to the FSU and CTA/MEA-NEA Agreement.

FLSA:

Non-Exempt

Temporary/Continuing:

Continuing

Part-Time/Full-Time:

Full-Time

Union Group:

Clerical-Technical Association (MEA-NEA)

Term of Position:

12 Month

At Will/Just Cause:

Just Cause

Summary of Position:

Provide clerical and receptionist functions for the University Eye Center clinic, ensuring efficient scheduling of services and processing of necessary paperwork. Works extensively with patients for check in, check out, and service questions. The anticipated start date of this position is September 2023. However, this is an estimated date and can be revised if needed.

Position Type:

Staff

Required Education:

High school graduate or GED equivalent.

The requirements listed are representative of the knowledge, skill, and/or ability required. Any equivalent combination of education, training, and experience which provides the required knowledge, skills, and abilities may be considered. Equivalency for education is two years of full-time related work experience equals one year of education.

Required Work Experience:

At least one year of health care office experience.

Required Licenses and Certifications:

Physical Demands:

• Sitting
• Repetitive Movement
• Carrying
• Moving
• Standing
• Office Environment
• Bending

Additional Education/Experiences to be Considered:

Additional health care office work experience with a background in insurance billing. Preferred experience in an optometry practice.

Essential Duties/Responsibilities:

Collect fees, issue receipts, balance books and monies daily, prepare deposits, and maintain records of all transactions.

Draft necessary letters, memos and forms for patient referrals, exam reports, and routine correspondence.

Ensure adequate inventory of office supplies and clinical materials. Distribute certain clinical supplies as authorized.

Greet and assist incoming patients. Notify doctor and/or clinician of patient arrival or cancellation.

Instruct and assist students in clinical office procedures.

Maintain a recall system, contacting patients for appropriate follow-up.

Maintain accounts receivable and bill departments, outside agencies and patients.

Purge, image, and store inactive patient charts according to established procedures.

Receive, open, and route incoming and outgoing mail and correspondence.

Recognize emergency or urgent patient situations and schedule or consult with faculty doctor.

Schedule appointments, coordinating student, clinical instructor and room schedules.

Schedule rooms for student practice and testing.

Set up files for new patients and maintain patient file system, entering appropriate data on computer.

Train, schedule, assign, and supervise work study students.

Unlock and lock exterior and interior doors daily.

Verify patient eligibility for specific services and insurance programs and process appropriate paperwork for third party insurance.

Efficiently schedule patient appointments, identifying urgency and assigning to proper area.

Maintain all records, including accounts receivable and patient files.

Maintain the confidentiality of designated information.

Perform receptionist/cashier functions.

Report directly to the Clinical Operations Manager or as assigned.

Supervise part-time employees and instruct clinical students in clinic office procedures.

Carry out these responsibilities in accordance with university policies and applicable laws.

Any other duties assigned within the position classification area.

Demonstrates an understanding of diversity, equity, and inclusion, especially in working relationships with students, faculty, staff and community members.

Marginal Duties/Responsibilities:

Skills and Abilities:

Communicate effectively.

Establish and maintain filing systems.

Learn to effectively use the electronic health record system and Microsoft office.

Perform basic bookkeeping and mathematical operations with a high degree of accuracy.

Perform basic recordkeeping and word processing functions on a computer.

Supervise and train non-bargaining unit clerical and student employees in the performance of the characteristic duties.

Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds.

Required Documents:

• Cover Letter
• Resume

Optional Documents:

Transcript 1 (OPTIONAL): Applicants who have completed higher education credit please attach an unofficial transcript.

Transcript must include: Institution name, applicant name, date degree attained, degree awarded. Finalist will be required to submit an official transcript.

Special Instructions to Applicants:

Initial Application Review Date:

August 14th, 2023

Open Until Position is Filled?:

Yes

Posting Close Date:

EEO Statement:

Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community at ferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University’s Policy on Non-Discrimination, visit: Ferris Non-Discrimination Statement.