Clinic Assistant Jobs

Rogers Behavioral Health, a nationally recognized leader in behavioral health services, is seeking a Clinic Assistant to join our team.
The Clinic Assistant performs receptionist and clerical responsibilities related to clinic operations. You will coordinate patient information, and maintain confidentiality of patient files at all times. In conjunction, you will promote a favorable workspace by answering telephones politely, distributing mail, and keeping supplies in stock. Be the face of Rogers, as you are the first impression for patients and visitors of the clinic!
Job Responsibilities

• Report relevant information to the manager, appropriate health care provider or department.
• Balance accounts receivable and prepare deposit reconciliations.
• Communicate messages to others timely and accurately.
• Anticipate and arrange for department supplies to avoid interruptions in patient care or complaints from caregivers.
• Type general messages for the department.
• Prioritize tasks and demonstrate ability to organize workload.
• Log hospital and physician payments into Excel spreadsheet.
• Facilitate communication and assist in providing information to patients, families, visitors and health care providers.
• Greet and screen visitors and assist in meeting requests for information.
• Copy documents for unit staff.
• Respond to requests from physicians, patients, families, visitors and health care providers. Take appropriate action.
• Sort and distribute mail.
• Assist with patients at arrival and departure times under the direction of clinical staff.
• Maintain the filing system and ensure that needed forms are readily available.
• Participate in Hospital committees, meetings and team projects.
• Produce complete and accurate claims.
• Respond to codes and crisis situations as needed, under the direction of clinical staff.
• Prepare the Hospital deposit worksheet, the bank deposit ticket, and scanning all checks.
• File laboratory and other diagnostic reports in an accurate and timely manner.
• File documents in the unit manuals and resource areas.
• Place weekly food orders.
• Maintain medical records in a functional, detailed and accurate manner.
• Post payment denials of insurance Explanation of Benefits into the billing system.
• Perform departmental clerical and receptionist functions timely and accurately.
• Make appointments for the unit.
• Review all active medical records for filing needs, correct placement of forms, and new orders to be transcribed.
• Sign out and distribute supplies in a fiscally prudent manner.
• Maintain appropriate supplies for the unit and enter charges for patient-specific supplies and treatments.
• Prepare professional, all-inclusive fee bills for submission to Accounts Payable.
• Assist with producing and mailing monthly statements.
• Answer telephones in a courteous manner within three (3) rings, and direct calls appropriately.
• Prepare vendor bills for submission to providers.
• Perform departmental billing functions timely and accurately.

In Addition To The Above, Ideal Candidates Will Possess

• Previous experience working in a psychiatric setting is preferred.
• High school diploma required.
• Excellent written and verbal communication skills.
• Must pass pre-employment background and drug screen.
• Must be fully vaccinated for Covid unless approved for a medical or religious exemption.

Benefits

• Comprehensive benefits package (medical, dental, vision, etc.) for positions of 30 hours or more per week.
• 401k with matching contribution that is fully vested from day 1.
• Gainshare bonus based on company goals.
• Loan relief, tuition reimbursement and scholarship opportunities.
• Childcare reimbursement offered for positions of 20 hours or more per week.

About Rogers Behavioral Health
Rogers Behavioral Health is a nationally recognized, not-for-profit provider of highly specialized psychiatric care. Rogers offers evidence-based treatment for children, teens, and adults with OCD and anxiety, addiction, depression and other mood disorders, eating disorders, trauma, and PTSD. Backed by more than a century of experience, Rogers is leading the way on measurement-based care and use of clinical outcomes. Rogers provides residential care and has three inpatient facilities located in southeastern Wisconsin. Rogers also offers outpatient services in a growing network of communities across the U.S.
The System also includes Rogers Behavioral Health Foundation , which supports patient care, programs, and research; and Rogers InHealth , an initiative that works to eliminate the stigma of mental health challenges.
For more information, visit rogersbh.org .
EOE/MFDV
Equal Employment Opportunity and Affirmative Action – Rogers Behavioral Health (rogersbh.org)