Unfortunately, this job posting is expired.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Don't worry, we can still help! Below, please find related information to help you with your job search.
Related keywords
Some similar recruitments
Client Success Specialist (Uk)
Recruited by Onbe 8 months ago
Address United States
Inbound Client Success Coordinator
Recruited by Anderson Business Advisors 8 months ago
Address United States
Client Success Specialist 1 Jobs
Recruited by Credible 8 months ago
Address United States
Sr. Client Success Manager
Recruited by Included Health 8 months ago
Address United States
Client Success Representative Jobs
Recruited by Teesnap 8 months ago
Address United States
Client Success, Customer Success, Engagement Manager
Recruited by Reforge 8 months ago
Address United States
Client Success Manager, Employers
Recruited by Calibrate 9 months ago
Address United States
Client Success Associate - Health Plan
Recruited by Included Health 9 months ago
Address United States
Client Success Manager, Government Solutions - Us
Recruited by ICEYE 9 months ago
Address United States
Client Success Associate - Us (Remote) ($50000.00 / Year)
Recruited by Talentify.io 9 months ago
Address United States
Director, Client Success Jobs
Recruited by Cureatr 9 months ago
Address United States
Client Success Jobs
Recruited by Popcorn Growth 9 months ago
Address United States
Director - Client Success
Recruited by Prolifics 9 months ago
Address United States
Client Success Specialist (Blockchain)
Company | CryptoRecruit |
Address | United States |
Employment type | FULL_TIME |
Salary | |
Category | Human Resources Services |
Expires | 2023-07-15 |
Posted at | 10 months ago |
Company
This client is one of the largest blockchain development companies in the world building out household name applications across finance, DeFi, NFT’s and general Blockchain SaaS solutions. Most of their employees operate fully remotely and we are looking for staff across a number of disciplines with this top tier client.
Responsibilities
You will be an integral part of a collaborative, enthusiastic and driven Operations team. You will provide first class support to our clients using the company's products. This is an incredible opportunity to join a fully funded, innovative, early-stage fintech that will transform digital trading platforms.
You Will Be Responsible For The Following
Cryptorecruit is the world’s leading specialist recruiter for the blockchain/cryptocurrency industry. We recruit positions from CEO, CTO, Project Managers, Solidity Developers, Frontend and Backend Blockchain Developers to Marketing/Sales and Customer Service roles. Please browse our website and at www.cryptorecruit.com to search all our job vacancies.
This client is one of the largest blockchain development companies in the world building out household name applications across finance, DeFi, NFT’s and general Blockchain SaaS solutions. Most of their employees operate fully remotely and we are looking for staff across a number of disciplines with this top tier client.
Responsibilities
You will be an integral part of a collaborative, enthusiastic and driven Operations team. You will provide first class support to our clients using the company's products. This is an incredible opportunity to join a fully funded, innovative, early-stage fintech that will transform digital trading platforms.
You Will Be Responsible For The Following
- Respond to client inquiries in a timely manner and educate them on the company's products across different support channels
- Become an expert on our platforms to effectively respond to client queries
- Participate in timely updates to user manuals, tutorial videos, and other training materials
- Help develop training materials for each release and conduct training on a scheduled and ad hoc basis
- Partner with the infrastructure team to monitor processes
- Provide white glove support to our global clients through phone, email and video calls in an articulate and empathetic manner
- Investigate and resolve trading requests while collaborating with teams within the company
- Proactively identify ways to improve operating procedures of the exchange to incorporate client success experiences
- Partner with Account Managers for seamless onboarding of clients
- Work with internal team to optimise, automate, improve processes and procedures
- Enjoys helping people
- Crypto trading experience, preferably on multiple platforms
- Bachelor’s degree - computer science degree is a plus
- Able to make quick decisions autonomously and efficiently meet deadlines
- Strong desire to learn in a fast-paced environment
- Computer literacy, ability to learn and navigate new software including databases.
- Acute attention to detail and accuracy
- Comprehensive understanding of crypto terminology
- Excellent client service skills
- Minimum of 3 years working experience.
- Programming skills are a plus
- 3+ years FinTech experience
- Competitive and appealing compensation and time off paid package
- 401K
- Generous medical benefits coverage
Cryptorecruit is the world’s leading specialist recruiter for the blockchain/cryptocurrency industry. We recruit positions from CEO, CTO, Project Managers, Solidity Developers, Frontend and Backend Blockchain Developers to Marketing/Sales and Customer Service roles. Please browse our website and at www.cryptorecruit.com to search all our job vacancies.
-
Systems Analyst - Excel, Xml, Sql, Scripting
By CyberCoders At Salt Lake City, UT, United States 7 months ago
-
(Senior) Finance & Shared Services Manager
By Catholics For Choice At Washington, DC, United States 7 months ago
-
Paralegal - Probate Administration
By CyberCoders At Miami, FL, United States 7 months ago
-
Account Executive - Automotive Software
By ECW Search At United States 7 months ago
-
Construction Project Coordinator Jobs
By CyberCoders At River Falls, WI, United States 7 months ago