Client Services Representative Jobs

Client: Manufacturing Company

Position: Client Services Representative

Location: Batavia, IL 60510

Duration: 03 Months Contract on W2

US Citizen OR Green Card Holder only

Max Pay Rate - $17/hr on W2 (Non-Negotiable)

MUST HAVE:

High School

Strong written and verbal communication

Proficiency in Microsoft applications, particularly MS Excel

SHIFT TIMINGS:

Monday to Thursday: 8 AM to 4:30 PM EST

Friday: 7 AM start.

DUTIES AND RESPONSIBILITIES:

Answer phone calls and emails with enthusiasm while maintaining high level of output with other responsibilities

Assist customers with account questions or processes

Process incoming orders daily

Create return advices for all returned items, price discrepancies, and defective items

Assist with daily administrative duties

Ability to research and resolve issues in a timely manner while prioritizing other duties

Participates in the ongoing goal of process improvement

PREFERRED SKILLS:

Excellent attention to detail, organizational skills, and time management skills

Strong written and verbal communication, including proper grammar and punctuation

Listen attentively to customers, identify needs/problems, and provide assistance

Proficient in Microsoft applications, particularly MS Excel

Multitask while maintaining a high level of efficiency

Ability to navigate data entry system and other relevant applications

Ability to work with colleagues to achieve team goals

Creative problem solving