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Client Intake Coordinator Jobs
Company | Key Autism Services |
Address | Raleigh, NC, United States |
Employment type | FULL_TIME |
Salary | |
Category | Mental Health Care |
Expires | 2023-09-24 |
Posted at | 8 months ago |
Position Summary
- Build relationships with families and ensure positive reviews on social media platforms
- Discuss scheduling and availability with families and track their needs
- Track progress of each prospective client and follow-up on progress accordingly
- Assist other office staff with various paperwork compliance
- Manage the client intake process from initial client communication to scheduling of para services
- Call clients to understand needs and see what we did well and where we can improve
- Answer questions from existing and prospective clients
- Answer phones and direct calls to appropriate resources
- Reach out to therapists regularly to ensure that all of their needs are met
- Track client satisfaction
- Ensure client paperwork is submitted correctly and properly filed
- Schedule initial sessions with therapists and clients with immediate follow-up for session feedback
- Proactively follow-up with clients and have them move timely through the intake process
- Excellent competitive salary, commensurate with experience and education
- Excellent Health insurance, flexible Dental, and Vision plans
- Life and Disability Insurance
- Great Time Off Plan
- 401K Retirement Match Plan
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