Client Experience Visual Designer (Remote)

What We Do

We’re a marketing software company that serves small business owners, primarily financial advisors, and insurance agents. About 40,000 small businesses use our tools to build websites and send out our content. Generally, these businesses don’t have marketing departments but are growth-minded enough to know they need to market themselves.

We help them do just that. We work together to create beautiful website designs, automated marketing tools, and award-winning educational content for them. The end goal is to help them build better relationships with their clients with less hands-on effort.

About Our Culture

FMG started over a decade ago and now has 300+ (and growing!) employees spread out across the globe. We embrace a fast-paced, results-oriented culture, and focus on a healthy work/life balance. We value collaboration and open, thoughtful communication. We believe work should be both engaging and challenging, mixed with a good sense of humor.

Our goal is to invest in motivated, successful individuals and watch them succeed both inside and outside of work. We’re building a winning team of A+ players and we hope you’ll be next to join us.

Our Commitment to Diversity, Equity, and Inclusion

At FMG, we believe in the wholehearted acceptance of each other regardless of our differences. We strive to foster an environment that allows everyone to contribute to our mission in their unique ways. With the belief that diversity propels innovation, we are continually finding ways to cultivate a commitment to diversity and inclusion in our employees, services, and products, as well as in the communities in which we live and work.

Our Employee Benefits

FMG strives to be a top-tier employer. We continually evaluate our benefits and total compensation packages to ensure we offer our employees the most competitive package we can provide.

• Work computer equipment is provided to help you succeed :)
• Medical with $0 co-pay Telehealth plan
• Dental
• Company-paid Life Insurance and Accidental Death & Dismemberment (AD&D) coverage
• Generous paid Holiday schedule with a paid Winter Holiday Shutdown week
• Health Savings Account (HSA) with generous employer contributions
• Flexible Spending Accounts (FSA)
• Robust Insurance Plan including:
• Company-paid Short & Long Term Disability coverage
• Employee Events Committee that plans fun in-person and virtual events
• Internet & Gym Reimbursement!
• Company-paid Employee Assistance Program (EAP)
• Vision
• Matching 401(k) with immediate full vesting
• Optional Alternate 9-80 Work Schedule – with every other Friday off
• Comprehensive paid time off policies including vacation, sick, parental, and bereavement leave.
• On Demand Pay - allows access to a portion of your earned wages prior to the payday with same day deposit

Before you Apply

FMG (Agency Revolution) is a fast-growing, location-independent company. This means that you are not required to report to an office each day, but rather work remotely from the location(s) of your choice.

However, ideal candidates for this role must still be within a 60 minute drive to the Lehigh Valley, PA, area since we do have team days and other in-person events on a regular basis.

Also, please be sure that you include a cover letter or note showing why you’re interested in this role and how your experience matches the hiring criteria for this open position.

Compensation This position pays $40,000-$45,000 based on your experience level and expertise.

About The Role

As a Client Experience Visual Designer you are responsible for making post-launch website updates for our growing list of insurance agency clients. Requests typically range from simple page updates, blog post additions, and other routine tweaks to more complex page layout and design projects.

Given the dynamic and unpredictable nature of client requests, you must be able to juggle multiple tasks at the same time, while setting expectations for yourself and our clients. Having some level of experience designing and updating WordPress websites is critical in this role, as is having great communication skills (especially via email).

Primary Responsibilities & Expectations

• Access to a private & secure workspace, free from distractions
• Use Adobe Creative Cloud, WordPress theme options, and WPBakery.
• Collaborate with various departments to create a consistent and positive client experience.
• Update websites based on client requests.
• Leverage our full suite of cutting-edge tools and apps, including Google G Suite, Slack, and others.
• An internet connection with speeds of 5 Megabits down / 3 Megabits up (5mbps/3mbps)
• Work closely with our Client Experience team to understand client requests.
• Make updates based on client feedback and/or internal requests.
• Participate in ongoing team meetings to review ideas, feedback, and related activity.
• Accessible during the assigned work schedule for regular duties and responsibilities as outlined by the supervisor

Skills And Qualifications

• Knowledge and understanding of basic CSS/HTML.
• Comfortable brainstorming and offering creative solutions to challenges big and small.
• WordPress and website design experience.
• Self-motivated and able to function both independently and within a team structure.
• Portfolio of sample work.
• Marketing agency and/or experience working with clients.
• Must have a reliable, quiet work environment that you are able to take phone calls at.
• Excellent follow-up and follow-through skills.
• Must be able to work a 9am-6pm EST shift schedule.
• Quick “on your feet” and able to field questions and challenges as they happen.
• Detail oriented, organized, and able to juggle multiple priorities with grace.
• Ability to manage expectations, set schedules, and ensure deliverables are on track.
• Experience working with Google G Suite and other online tools is desired. The ability to quickly learn these and other tools is more important, however.
• This position will train in-person for about a week from 9am-5pm in Bethlehem, PA. The position itself will be remote after that with occasional meetings in Bethlehem, PA.
• Exceptional written and verbal communication skills.

FMG is proud to be an equal opportunity employer committed to providing employment opportunities regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, and genetic information. If you require accommodation to complete the application or interview process, please contact

You can find out more about what it’s like to work at FMG, by visiting

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