Clerk, Office Of The Bursar

Job Summary

The Clerk must exhibit attention to detail in their work and be able to complete assigned tasks in an accurate and timely manner. They must possess good communication skills, be enthusiastic, people-oriented, and enjoy working with students and their families. The successful candidate should be organized, willing to work as part of a team, and maintain an overall positive attitude.

Job Responsibilities

• Assist Cashier Supervisor in reconciling transactions and deposits processed through the Office of the Bursar.
• Process scholarship and third party payments.
• Provide customer service and respond to internal and external inquiries regarding student billing via multiple modes of communication (face to face, phone, email and online chat).
• Assist with collection efforts as needed.
• Process daily departmental transmittals received by other University departments.
• Scan, file and support overall records and retention associated to Cashier Office files and documentation.
• Daily balancing and settlement of cash drawer and cashier sessions.
• Support all cashiering functions including the processing of cash, check and credit card transactions received in person and by way of mail for students and family members.
• Participate in student orientation related showcase events as needed.
• Apply University policies and procedures, federal and/or state laws and regulations regarding financial aid and cash management/Bursar functions as needed in the course of official duties.
• Other duties as assigned.

Preferred Qualifications

• Ability to comprehend established office routines and department regulations.
• Experience handling cash.
• Detail-oriented, organized and able to work in a fast-paced environment.
• Ability to interpret and communicate university, state, and federal policies.
• High School diploma or equivalency.
• Ability to learn quickly from oral and written instructions and from demonstrations.
• Working knowledge of Banner/Ellucian, Touchnet, and Microsoft Office.
• Understanding of general payment processing methods.
• Good communication skills, both verbal and written, and the ability to work with diverse students, families and other members of the University.
• Ability to utilize various types of electronic information systems used by the office.

Salary

• Range A04 ($27,833 - $31,335)

Notes

• Rowan University is an Equal Opportunity Employer and values diverse people and abilities. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this position. Candidates must be legally authorized to work in the US, and the university will not sponsor an applicant for a work visa for this position.
• Only completed online applications submitted on or before the posted deadline will be considered.
• Please note that this position is subject to the NJ First Act, requiring public employees to establish residency in the State of New Jersey. See N.J.S.A. 52:14-7 (L. 2011, Chapter 70) for further information.

SAME APPLICANTS: If you are applying under the NJ “SAME” program, your supporting documents (Schedule A or B letter), must be submitted with your application by the closing date indicated above. For more information on the SAME Program visit their Website at: https://nj.gov/csc/same/overview/index.shtml , email: [email protected] , or call CSC at (833)691-0404.