Claims Facilitator Jobs

Position: Claims Facilitator

:

The Claims Facilitator is responsible for handling escalated claims that need to be submitted to insurance and or processed by Corporate due to extenuating circumstances from our customer. This position also includes the administrative closing of cancelled Business Partners (BP).

Core Responsibilities & Duties:

• Complete weekly claim reporting for Accounting and Administrative departments
• Work closely with locations on aged claims, cancelled BP claims, escalated claims and BBB complaints
• Submit claims to insurance
• Will conduct in depth research on claims and determine proof of negligence
• Perform other duties as required
• Process newly cancelled Business Partners
• Provide support to locations with all matters relating to claims and cancellation of our Business Partners
• Obtain weekly updates on all open insurance/legal claims from adjusters.

Qualifications:

• Prior knowledge with Asana is a plus
• Must have strong organizational and follow up skills
• Must be able to prioritize on a daily basis
• Must be able to work well with others in a close office environment
• Must be able to work well under pressure in a fast-paced environment
• Must have very strong customer service skills in order to handle and diffuse escalated situations
• Adaptability to constant change
• Proficient in Microsoft Office
• Must have strong written and verbal communication to work with insurance companies in tendering and disputing claims

Forward Air is an Equal Opportunity employer.

Job Type: Full-time

Pay: Up to $17.00 per hour

Benefits:

• Vision insurance
• Dental insurance
• Health insurance
• Paid time off
• 401(k)

Physical setting:

• Office

Ability to commute/relocate:

• Weston, FL 33326: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person