Claims Auditor I Jobs

Job Posting Title

Claims Auditor I

Agency

740 STATE TREASURER

Supervisory Organization

Office of the State Treasurer

Job Posting End Date (Continuous if Blank)

Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank)

Full/Part-Time

Full time

Job Type

Regular

Compensation

Starting Monthly Salary Range: $2,916.66

Starting Annual Salary Range: $35,000.00

About The Job:

The Oklahoma State Treasurer is seeking a detail-oriented and hard-working individual to join our Unclaimed Property Division located at the Commerce Center 9520 N. May Ave in Oklahoma City. The duty of the unclaimed property program is to return unclaimed properties to proven rightful owners or their heirs. Unclaimed property may include personal valuables, stock certificates, oil/gas/mineral royalties, cash, and abandoned safety deposit box contents.

General Function

A Claims Auditor performs office audits of claims and other business records and documents to determine or verify compliance with laws and regulations. Advises claimants concerning the interpretation and application of statutes and regulations pertaining to unclaimed property, and depending on the complexity, consults with supervisory or lead staff members on proper action/s to be taken in processing a claim.

Benefits

State employees enjoy a comprehensive Health Benefits package with a generous monthly benefit allowance between $150 to $1700 to offset the cost of insurance premiums for employees and their eligible dependents, retirement savings plan, 11 paid holidays, and longevity payments. Employees are provided a benefit allowance to spend towards their benefits. Employees earn 15 days of vacation and 15 days of sick leave in the first year of employment.

Physical Demands And Work Environment

Work is typically performed in an office setting with a climate-controlled settings and exposure to moderate noise level. While performing the duties of the job, employee is required to communicate, move about inside the office, and make 10-key entries. This position requires long periods of remaining in a stationary position and daily use of computer and phone.

Essential Functions

The functions within this job family will vary by level, but may include the following:

• Build relationships and team climate in which employees are encouraged to meet their full potential and promote agency excellence while serving claimants and the public.
• Performs increasingly difficult office audits of claims and other business records and documents to determine or verify compliance with laws and regulations.
• Initiate and maintain cooperative relationships with co-workers, managers and supervisors, claimants, and members of the public.
• Communicate professionally with internal and external stakeholders in person, on the telephone and in writing.
• Confers with attorneys, accountants and other professionals in administering the unclaimed property laws of the State.
• Advises claimants concerning the interpretation and application of the statutes and regulations pertaining to unclaimed property, and depending on the complexity, consults with supervisor or lead staff member on proper action to be taken.
• Maintains records and submits oral and written reports concerning cases and activities.
• Performs other related work and duties as required and assigned.

Complexity Of Knowledge, Skills, and Abilities:

Knowledge of

• Principles and practices of business organization and management.
• State unclaimed property law and regulations and their applications.
• General accounting & bookkeeping principles and practices
• Professional business communications (i.e. Letters, emails, phone etiquette).

Skills in

• Establishing and maintaining effective working relationships with other employees, and the public.
• Use computers in reviewing, analyzing, and calculating.
• Maintain a professional demeanor in all situations.
• Communicate effectively with difficult or irate customers and provide de-escalation techniques when needed.
• Determining unclaimed property reporting duties based upon review of records.
• Expressing ideas clearly and concisely, both orally and in writing.

Ability to

• Critical thinking.
• Demonstrate strong analytical interpersonal, problem solving, time management and negotiation skills.
• Use good judgment.
• Read, interpret, and apply various rules and regulations.
• Be proficient with PC office software, Microsoft Office Suite, desk top tools, and data entry ability.
• Be detail-oriented with research and investigative techniques.

Education And Experience Requirements

Requirements at this level consist of

• 1-year of qualifying experience in business, accounting, finance, or public administration.
• Completion of a bachelor’s degree in business, accounting, finance, or public administration is preferred.

Special Requirements

• Core working hours for the Unclaimed Property Division are Monday through Friday, 8:00 am to 5:00pm.
• All new hire employees are subject to a minimum 6-month and up to 1-year probationary period.
• This position is at-will and FLSA non-exempt.

Additional Requirements

• All applicants must be legally authorized to work in the United States without visa sponsorship and are subject to a background check.
• If education, certification, or licensure is required to meet qualifications, applicants must provide documentation with application.
• All applicants may be subject to an authorized credit check at agency discretion.

This job description is not designed to cover nor contain a comprehensive listing of activities, duties or responsibilities that are required of the applicant selected for this job. Duties, responsibilities, and activities may change at any time with or without notice based upon agency and division needs.

The Office of the State Treasurer www.ok.gov/treasurer

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

Current State of Oklahoma employees must apply for open positions through their Workday account. Go to Careers app on WD home screen>Click on 'Find Jobs-Internal State of Oklahoma'.