Claims Analyst Iii (Qc)

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The Claims Analyst III is a crucial role within our organization, responsible for reviewing and analyzing documents pertaining to check reissuing in the claims department. This position focuses specifically on ensuring accurate and efficient processing of check reissuing requests, while providing exceptional customer service to internal and external stakeholders.

Responsibilities:

1. Document Review and Analysis: Review and analyze incoming documents related to check reissuing, including customer requests, claim forms, supporting documentation, and internal records. Ensure all required information is present and accurate.
2. Check Reissuing Process: Follow established procedures and guidelines to initiate the check reissuing process. Verify the authenticity of the request, confirm the validity of the check, and assess the need for reissuing based on factors such as loss, damage, or expiration.
3. Research and Investigation: Conduct thorough research and investigation to gather additional information or resolve discrepancies related to check reissuing requests. Collaborate with relevant departments and stakeholders to obtain necessary documentation or clarification.

PLEASE NOTE:

This position will require 1 day of training on site in one of our Arizona locations.