Child & Family Case Manager

HOURS: Monday - Friday 8:00 a.m. – 4:30 p.m. Travel and overtime may be required based on business need, position may involve working evenings and weekends.

Duties

This position performs the responsibilities of a Social Work Case Manager (SW2) and has the following responsibilities:

• Create child-centered family plans in accordance with the Code of Iowa that analyze and assess the strengths and needs of the child and family and address on-going safety and risk concerns;
• Must have a valid driver’s license and be able to travel.
• Required to participate in and provide professional testimony in Juvenile Court, District Court, and Appeal Court;
• This position will represent the Department in the community as directed by the supervisor;
• Assess the ongoing risk to the child, develops safety plans, assess the strengths and needs of the child and family, and makes recommendations to various county attorney’s and courts;
• Frequent interactions with law enforcement, medical/mental health community partners, schools, legal partners etc.;
• Manage a caseload of children and families that require ongoing service provision to ensure child safety.
• Evaluate the on-going safety and risk of the child by conducting home visits with the children and parents’ involved and documenting these contacts;
• Assigned hours are Monday thru Friday 8:00am to 4:30pm; however at times, overtime could be required in order to assure the safety of children;
• Use of computer and network accessibility is a requirement as well as participation in various training sessions offered by the Department;
• Manage a diverse caseload of children and families that require ongoing service provision and oversight by the Department of Human Services and potentially the courts;

To ensure the Northern Service Area is providing the best service to the citizens of Iowa, applicants should demonstrate exceptional customer service skills, integrity and a strong work ethic.

• Professional presence and Strong Work Ethic
• Good Report Composition and Writing Skills
• Case Plan Development and Critical Thinking Skills
• Experience in the following competencies is preferred:
• Strong Teamwork and Consultation
• Excellent Communication and Customer Service Skills

Please include in your resume additional languages you may be able to speak, read and/or write for consideration. Preference will be given to those candidates who have other language abilities.

***The starting salary for new state employees is expected to be at the base of the pay range***

Our agency uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

Minimum Qualification Requirements

Graduation from an accredited four-year college or university;

OR

the equivalent of four years of full-time technical work experience involving direct contact with people in overcoming their social, economic, psychological, or health problems;

OR

an equivalent combination of education and experience substituting the equivalent of one year of full-time qualifying work experience for one year (thirty semester or equivalent hours) of the required education to a maximum substitution of four years.

For additional information, please click on this link to view the job description .

Additional Qualification Requirements

Designated positions in this job class require applicants to obtain the required Chauffeurs License and endorsements within a period of time as determined by the appointing authority at the time of hire.

At the time of interview, applicants referred to Glenwood and Woodward State Hospital-Schools will be assessed to determine if they meet federal government employment requirements as published in the Federal Register, Section 20-CFR-405.1101.