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Chief Operating Officer Jobs

Company

Livingston HealthCare
Address , Livingston, 59047
Employment type
Salary
Expires 2023-12-08
Posted at 8 months ago
Job Description

JOB SUMMARY:

The Chief Operating Officer assumes line responsibility and authority for the administrative direction, evaluation, and coordination of the functions and activities of assigned departments within the hospital to ensure operational objectives and results are in accordance with overall hospital needs. The COO functions at an executive level in an active leadership role with the hospital’s senior leadership team, medical staff leadership, and management team. Is directly responsible for managers overseeing departments and other service lines as assigned by the CEO. Is directly responsible for department leaders in establishing a measure of performance, increase productivity, quality improvement, cost controls and efficient utilization of facilities.

ESSENTIAL FUNCTIONS, DUTIES AND RESPONSIBILITIES:

  • Responsible for supporting the CEO in the development and implementation of LHC’s strategic priorities and policies and to provide leadership and direction within her/his area of accountability to the LHC Staff.
  • Responsible for developing the skills and cohesiveness of their team and making strategic and operational decisions.
  • Direct, supervise and coordinate all operations and delivery of ambulatory patient care services which may involve either direct or indirect responsibility for staffing, budgeting, and fiscal planning.
  • Overall day-to-day management and operation of LHC, protection of its financial assets, while ensuring compliance with organizational directives as well as applicable grantor, federal, state and local regulations and global and national requirements.
  • Represents the CEO in the coordination of entire portions of the hospital organization, speaking and acting within the scope of objectives set forth in the practice and/or policy of the hospital in the absence of the CEO and/or as assigned.
  • Prepares and administers the department’s annual operating and capital budget within financial expectations; accounts for variance.
  • Recruits, develops, retains, and leads an appropriate number of personnel to meet department needs and the goals and objectives of Livingston HealthCare.
  • Develops and maintains organizational policies and procedures to ensure adherence to professional and legal standards, quality of service, fiscal control, and customer relations.
  • Adheres to administrative policies and procedures relating to human resource management.

Drives Operations By:

  • Directing effective operations to drive to organization in the pillars of People, Community, Quality, Service, Finance, and Growth.
  • Ensuring the consistent and effective execution of key systems and processes that make effective use of organizational resources,
  • Leading a team or unit to enhance product or service quality; driving the business toward enhanced product or service quality.
  • Creating a work environment in which employees are committed to their organization and the community to collaboratively execute business strategies.
  • Building strategic alliances and partnerships within the organization and the community to collaboratively execute business strategies.
  • Creating an environment in which products and processes are designed to ensure patient satisfaction; effectively incorporating patient perspectives in all business activities.
  • Contributing to the development of the organization’s strategic goals and objectives as well as the overall management of the organization.

Knowledge, Skills, Abilities, and Behaviors:

  • Demonstrated experience in organizational management with an effective track record in coaching, developing, and managing effective teams.
  • Effectively use of data to drive business decisions and operations.
  • Experience developing and managing budgets to achieve financial goals.
  • Strong listening skills, critical thinking skills and the ability to get to the heart of a matter.
  • Strong written and verbal communication skills.
  • Experience presenting to BODs, committees and the community.
  • Effective project management skills.
  • Situational critical thinking to present ideas and resolve issues.
  • Ability to make clear and concise decisions weighing all factors.
  • Current knowledge of CMS and or the Joint Commission, State, and Federal guidelines, regulations and standards.
  • Demonstrated expertise in negotiation, coaching and interpersonal skills.
  • Skill in communicating information in an open and sincere manner that promotes credibility (e.g. honest answers to tough questions).
  • Skill in recognizing strategic business opportunities resulting from changes in the economic, technological, political/legal, or social environments.
  • Demonstrates ability to coach and develop employees.

ADDITIONAL RESPONSIBILITIES:

  • Other duties as needed and assigned by the organization.

OTHER FUNCTIONS, DUTIES AND RESPONSIBILITIES OF ALL EMPLOYEES:

  • Supports and models individual behavior consistent with the Standards of Excellence and the mission, vision and values of Livingston Healthcare.
  • Taking immediate action to meet customers’ needs or request.
  • Attentive to each customer concern.
  • Building effective working relationships and treating others with respect.

  • Demonstrates commitment to customer service by:

    • Building effective working relationships and treating others with respect.

    • Interacting with customers (patients, co-workers and visitors) in a warm and friendly way.

    • Taking immediate action to meet customers’ needs or request.

    • Attentive to each customer concern.

  • Interacting with customers (patients, co-workers and visitors) in a warm and friendly way.
  • Demonstrates and encourages an ethic of open and effective communication and teamwork throughout the organization.
  • Adheres to Livingston HealthCare’s Code of Conduct and Livingston HealthCare and departmental compliance policies.

The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all the work requirements which may be inherent in the position.

QUALIFICATIONS (Required):

  • BA/BS in management or healthcare or related field (social sciences or public health)
  • At least 5 years in a senior leadership role leading a healthcare organization/ clinical practice and 5 years in other HealthCare Administrative or Leadership roles.

ADDITIONAL DESIRABLE QUALIFICATIONS:

  • Master’s degree in Healthcare Administration or MBA preferred.
  • Member of American College of Healthcare Executives (ACHE)- preferred.
  • Fellow of American College of Healthcare Executives (ACHE)- Pursuing.