Certified/Registered Medical Assistant

ESSENTIAL DUTIES AND RESPONSIBILITIES (include, but are not limited to, the following)

• Educate patients regarding PCMH and how the care team can help patients
• Collect specimens for laboratory and perform routine in-house laboratory work.
• Maintain adequate supplies in exam rooms and ensure exam rooms are clean.
• Follow clinic guidelines and protocols and participate in making new ones.
• Treat staff, practitioners, visitors, and patients with dignity and respect.
• Perform simple wound care.
• Sterilize medical equipment and maintain it in good working order.
• Interview patients to include medical history, measure vital signs, performs vision screening, etc. and record information in EHR.
• Participate as a member of a patient's care team - within Team Work
• Ensure patients leave with an appointment and face no barriers regarding transportation
• Manages personal and staff clinical inboxes.
• Participate in the corporation's Quality Improvement Program.
• Participate in the daily huddle
• Assist practitioners in performing examinations as needed.
• Ensure patients receive a copy of his/her visit summary
• Ensure timely response to appointment messages and requests via the phone and portal
• Share information gathered from patients with appropriate team members to assist in more comprehensive care of the patient.
• Perform routine diagnostic tests (EKG, etc.) and/or schedules patients for outside diagnostic studies and consultations.
• Prepare specimens for outside laboratory studies.
• Other duties as may be assigned.
• Ensure patients have an identified primary care provider
• Administer medications per practitioners orders.
• Prepare and perform paperwork and clerical duties as necessary including answering phones, computer entry, etc.
• Participate in community health and disease prevention activities.
• Administer injections or immunizations per practitioners orders.
• Participate in staff development programs and promote team cohesiveness.
• Participate in daily Team Huddles with staff members as required or requested.

EDUCATION And/or EXPERIENCE
Graduation from an accredited program of medical assisting AND one year experience in the medical field or completion of an approved internship program OR equivalent combination of education and experience.
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