Certified Pharmacy Technician I Outpatient Pharmacy Full-Time (40Hrs)

POSITION SUMMARY:
The Pharmacy Technician I is responsible for providing pharmacy services which include, but are not limited to, preparing and distributing pharmaceuticals, performing inventory control and, providing customer service, maintaining pharmacy records, and operating and monitoring pharmacy automated technology systems,. The Pharmacy Technician I works under the direct supervision of the Pharmacist and/or the Pharmacy Technician Supervisor to ensure delivery of high quality patient focused pharmacy services.
The Outpatient/Retail Pharmacy Technician I (only) performs data entry tasks such as prescription transcription and entry, resolution of insurance claim issues, and contacts providers as appropriate for the pharmacist.
Position: Certified Pharmacy Technician I, Outpatient Pharmacy
Department: Retail Pharmacy-Shapiro
Schedule: Full Time, 40 Hours
ESSENTIAL RESPONSIBILITIES / DUTIES:

• Prepares prescription orders in a timely manner; retrieves, counts, measures and prepares medications, solutions, ointments, and other compounds as directed. Ensures all work is checked by a pharmacist.
• Performs data entry tasks such as, prescription transcription and entry, resolve third party insurance claim issues, contacts providers as appropriate for the pharmacist while maintaining customer / patient confidentiality.
• Under the direct supervision of a pharmacist, supports the department in the ethical practice of pharmacy on a daily basis by providing effective, appropriate, and safe pharmacy services.
  • Performs data entry tasks such as, prescription transcription and entry, resolve third party insurance claim issues, contacts providers as appropriate for the pharmacist while maintaining customer / patient confidentiality.
  • Prepares prescription orders in a timely manner; retrieves, counts, measures and prepares medications, solutions, ointments, and other compounds as directed. Ensures all work is checked by a pharmacist.
  • Supports the service needs of the pharmacist relative to pharmacy services and maximized patient care outcomes such as, ensuring the prescription is dispensed to the correct patient at the point-of-sale in a professional and courteous manner
• Supports the service needs of the pharmacist relative to pharmacy services and maximized patient care outcomes such as, ensuring the prescription is dispensed to the correct patient at the point-of-sale in a professional and courteous manner

Greets customers and provide a positive customer service experience by answering telephone calls from patients, physicians, and fellow employees assisting them with their questions, problems and complaints in a manner consistent with hospital core values. . Refers patients and visitors to pharmacist or manager on matters requiring their attention. For Out-patient areas:

• Adapts to changes in the departmental needs including but not limited to: offering assistance to other team members, floating, adjusting assignments, etc.
• Assumes responsibility for participating in experiences necessary to ensure appropriate skill development and training.
• Assists the department with maintaining inventory levels, pulls outdated / recalled merchandise, as directed.
• Communicates to pharmacists and/or pharmacy technician supervisor on malfunctioning equipment and unsafe working conditions.
• Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided.
• Must have/maintain national technician certification through PTCB or exCPT
• Maintains and displays appropriate knowledge of developments in the field through continuing education, reviewing pertinent literature and/or by attending professional meetings.
• Follows established hospital infection control and safety procedures.
• . ,.
• Maintains excellent familiarity with appropriate department policies and procedures, including adhering to the following:
  • Adapts to changes in the departmental needs including but not limited to: offering assistance to other team members, floating, adjusting assignments, etc.
  • Maintains all designated medical information confidential as per established protocols.
  • Maintains work environment in a clean and orderly fashion.
  • Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided.
  • Utilizes hospital's behavioral standards as the basis for decision making and to support the department and the hospital's mission and goals.
  • Follows established hospital infection control and safety procedures.
• Maintains own professional and specialized competency, including the following:
  • Assumes responsibility for participating in experiences necessary to ensure appropriate skill development and training.
  • Maintains and displays appropriate knowledge of developments in the field through continuing education, reviewing pertinent literature and/or by attending professional meetings.
  • Attends and participates in hospital and other management training and development workshops.
  • Must have/maintain national technician certification through PTCB or exCPT
• Utilizes hospital's behavioral standards as the basis for decision making and to support the department and the hospital's mission and goals.
• Attends and participates in hospital and other management training and development workshops.
• Maintains work environment in a clean and orderly fashion.
• Maintains all designated medical information confidential as per established protocols.

OTHER DUTIES:
Performs other duties as needed.
Must adhere to all of BMC's RESPECT behavioral standards.
(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).
JOB REQUIREMENTS
EDUCATION:

• Requires a high school diploma (or State accepted equivalency).

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

• Must be Certified by examination by a Board approved credentialing program, PTCB or exCPT, within 6 months.
• Must pass a departmental administered written exam
• Must be registered as a Pharmacy Technician/Intern with the Board.

EXPERIENCE:

• Experience: None required; 6 months - 1 year experience preferred.

KNOWLEDGE AND SKILLS:

• Must maintain the required level of competency to perform the essential duties and responsibilities.
• Ability to multi-task, prioritize essential tasks, and meet deadlines.
• Ability to speak the English language, read, interpret and follow complicated verbal and written instruction with precision, accuracy and dependability.
• Work requires effective interpersonal skills to interact appropriately with hospital staff, patients, families/visitors, physicians, colleagues, and others.
• Additional language skills (beyond that of English) appropriate to the patient population served is very helpful.
• Basic computer proficiency inclusive of ability to access, enter, and interpret computerized data/information.
• Ability to perform work accurately and pay attention to details, including being able to perform basic mathematical functions (addition, subtraction, multiplication, division, ratios/proportions).

Req id: 29279