Central Dispatch Process Specialist (Remote - Michigan)

Do you have experience in both agriculture sales and operations? Are you someone that is detailed orientated and can multi-task? This position will require someone who can communicate clearly to cross-functional teams. Do you have current Agriculture Pesticide Certifications? Are you familiar with operating material handling equipment such as a forklift and pallet jack, or are you willing to learn? If this sounds like YOU, we want to hear from YOU!

For over a century, Wilbur-Ellis has experienced success and growth in marketing and distributing agricultural products and services. Join us and grow your career with a strong and profitable industry leader offering competitive compensation, tremendous growth and development opportunities, and a people-first work environment. Come grow with us!

General Purpose and Scope of Position:

Coordinates application activities between assigned locations and assists in all aspects of customer service including product selection, order processing, and inventory management.

Key Skills and Abilities Include:

• Must have strong organizational skills with the ability to prioritize multiple assignments
• Ability to respond to common inquiries or complaints from other employees, customers, regulatory agencies, suppliers, etc
• Drive and improve adoption and utilization of AgLogic and Field-In within directed locations
• Ability to travel; approximately 15%
• Must be able to read, analyze and interpret written procedures and reports
• Ability to sit at a desk or computer terminal to perform writing, and keying/typing information
• Ability to define problems, collect data, establish facts, and draw valid conclusions
• Specific knowledge of the agricultural retail industry, including but not limited to, custom application and business integration of field services
• Strong collaboration and mediation skills, with the ability to influence without direct managerial authority
• Build and maintain key relationships with business partners, AgLogic Team, Field-In, Risk Mgmt., P&C, DOT, Sales, Operations, and corporate support teams to influence and work toward a common goal

Key Personal Attributes Include:

• Ability to work within and drive collaborative teams
• A passion for safety, both in action and thought
• Skill in managing multiple projects and process initiatives
• Aligns to company core values of Integrity, Diversity, Effort, Accountability, and Service
• Strong communication skills both verbally and in writing
• Excellent organizational skills and ability to prioritize

Specific Responsibilities and Key Deliverables Include:

• Provide tactical support for training and adoption, as well as data surrounding adoption to increase visibility and accountability
• Support appropriate inventory controls and cycle counts
• Present a professional image through personal appearance and actions
• Answer telephone and computer inquiries about application orders
• Extended hours and flexible schedules are a requirement during the busy season
• Coordinate application jobs between assigned locations
• Other duties as assigned
• Serve as district resource for application and logistics issues
• Coordinate transfers of products between branches and the main site
• Inventory tracking and control
• Analyze efficiency data and implement processes to drive efficiency
• Increase support and visibility towards adoption of Application Technologies, including, but not limited to, AgLogic, Field-In, and Nextraq
• Provide direct project oversight, management, and support for the Regional Process Manager- Application as needed
• Serve as district support for Application
• Communicate directions and instructions, both verbally and in writing, to customers, vendors, other employees, and the public

Compensation and Benefits:

• In compliance with all states and cities requiring transparency of pay, the base compensation for this position ranges from $62,500 - $83,370. Note that salary may vary based on location, skills, and experience. This position is eligible for vacation, holidays, health, dental, vision, mental health, retirement plans, and other benefits.

COMPANY CULTURE

Wilbur-Ellis is a company you can be proud to call your employer

Wilbur-Ellis markets and distributes agricultural products, animal feed, specialty chemicals, and food ingredients. A privately held and consistently profitable company, we employ more than 4,000 people throughout North America and Asia-Pacific.

Wilbur-Ellis is for and about people

Wilbur-Ellis has enjoyed over 100 years of success and growth, all thanks to our people. Our employees are leaders and team players who thrive on creativity, entrepreneurial spirit, and a dedication to quality work, our customers, and each other.

Wilbur-Ellis invests in the industry’s best workforce

Wilbur-Ellis invests heavily in our employees by offering skill development and training, competitive compensation and benefits, and a tradition of promoting from within for a broad range of career opportunities. And we foster a supportive, people-first work environment.

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