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Company

SWM Analytics
Address Westmont, CA, United States
Employment type FULL_TIME
Salary
Category Internet Publishing
Expires 2023-06-30
Posted at 10 months ago
Job Description
SWM is currently looking to fill a vacancy for a Cashier to join our on-site team. This person will drive customer satisfaction by assisting customers with their needs and selling them the best products and services to meet those needs.


Cashier Requirements for Consideration:


  • Ability to address complaints and issues with effective solutions and a positive attitude
  • Excellent written and verbal communication skills
  • High School Diploma/GED
  • 1-2 years of proven experience in supporting client success
  • Passion for delighting customers with above-and-beyond service
  • Excellent time-management and prioritization skills


Cashier Role and Responsibilities:
  • Track interactions in CRM -
  • Record customer interactions in the internal system for cross-functional awareness and relationship development
  • Manage in-store customer communications -
  • Greeting customers and addressing customer questions, requests, and issues.
  • Maintain working product knowledge -
  • Act as a product expert to ensure customer information is accurate, up-to-date, and strategic.
  • Consult on customer success -Advise customers on leveraging the product/service based on their unique needs.


Important to note: a commute to LA is required for this vacancy.


This vacancy is limited. Apply now to be a part of our customer service team in a team-oriented work environment. Good Luck!


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