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Company | Salt Lake City Corporation |
Address | Salt Lake City, UT, United States |
Employment type | FULL_TIME |
Salary | |
Category | Government Administration |
Expires | 2023-10-10 |
Posted at | 7 months ago |
Position Title
- Downloads and imports daily payment and report files from the bank, imports other files as needed, closes and re-opens registers, and posts payments back to subsystems for all departments. Creates posting file and posts the daily work from the cash register system to the general ledger.
- Sets up and processes ACH and Wire payments in the bank
- Maintains Payment Card Industry certification records
- Research cash management issues as they emerge to identify or apply payments, troubleshoots and resolves system and system-integration issues, and works with other departments to resolve issues as needed.
- Serves as the primary point of contact for credit card companies and in-house for questions and issues related to the credit card surcharge.
- Develops and administers cash handling courses and training as needs are identified, and includes in certification program, or provides through group/individual training courses on topics such as fraud prevention, counterfeit identification, etc.
- Researches, explains, sends receipts, and/or transfers to other departments as needed. Processes credit card refunds, identifies and calculates any credit card surcharge that should be refunded as well
- Develops training materials and documentation of cash management processes
- Processes returned EFT and paper checks.
- Processes weekly, bi-weekly, and as-needed AP and Payroll checks, prints paper checks and emails check register.
- Answers customer phone calls regarding charges to their debit/credit cards
- Adds and trains new users for cash register systems
- Processes, documents, and responds to credit card chargebacks
- Develops training and support for check image deposits, online cash receipts and credit card processing City-wide. Maintains and provides support for the Treasury Management System and Online Cash Receipt System. Provides City-wide technical support related to balancing and deposit procedures, and a variety of other cash handling functions such as inspecting departmental cash records, including overages and shortages.
- Performs other duties as assigned.
- Performs a vital role in the selection process and the ongoing administration of the armored car services contract and the banking contract. Coordinates armored car services for all City users.
- Serves as the primary contact for internal/external auditors during their review of internal controls related to cash handling.
- Reconciles all General account transactions, researches bank adjustments, and resolves discrepancies
- Graduation from an accredited college or university with a bachelor’s degree in business, accounting or other related area, and two (2) years paid experience in overseeing cash handling operations, including supervising cash handling staff.
- Ability to define operational problems and assess conditions related to legal and administrative cash handling and data/file management concerns. Ability to communicate monetary concepts and financial data in understandable terms, as well as train employees one-on-one or in a group setting.
- Experience with automated cash handling and cash accounting software programs, including associated business equipment including personal computers, Microsoft Office programs, 10-key adding machine.
- Background in computer programming, hardware and software troubleshooting, and the ability to clearly explain and report issues/errors to IMS and teach/train end-users is desired.
- Considerable interpersonal skill in defusing customer conflicts regarding fees, fines, and other assessments paid by the public.
- Light physical effort. Comfortable working conditions. Regular lifting and handling of bagged, wrapped coins (20 to 30 lbs). Intermittent sitting, standing and walking.
- Candidates are subject to a background and credit check prior to hire.
- Frequent exposure to stress as a result of human behavior, human error, work deadlines, and the demands of multiple projects.
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