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Career Coach - Remote Opportunity (Work From Home)
Company | Zeiders Enterprises, Inc. |
Address | Woodbridge, VA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Individual and Family Services |
Expires | 2023-08-30 |
Posted at | 8 months ago |
Job Title: Career Coach- Remote Opportunity (Work from Home)
- Respond to military spouse needs on social media and online including LinkedIn, Facebook, and MySECO as directed by the Government; and
- Provide career coaching services telephonically, in-person at events as directed by the Government, and virtually through the MySECO web presence, webinars and other web-based and social media platforms to include video coaching;
- Offer military spouses the opportunity to work with the same career coach over time;
- Serve as the central source of information regarding federal, state and local occupational licenses and credential requirements for military spouses in portable occupations and career fields nationwide and/or globally.
- Provide comprehensive career services to include assessments, resources, and career consultations for military spouses;
- Serve as the primary government source of assistance for military spouses regarding education and career development throughout the military lifecycle;
- Create and update educational materials as coordinated with the Government;
- Assist with the inbound call queue during surge periods, as needed.
- Utilize government systems to thoroughly document coaching sessions;
- Educate military spouses on SECO services, including the MyCAA Scholarship, and career resources through tailored coaching sessions to enhance spouses’ well-being in support of their career goals;
- Successful candidates will be offered a specific shift to fulfill the requirements of the contract.
- OR-
- Completed the U.S. NCDA Facilitating Career Development curriculum.
- CCC:
- CWDP: Working as a workforce development professional in 12 out of the last 24 months.
- A Master’s degree in Counseling, Career Counseling, Higher Education Administration/Leadership, Education, Adult Education, or related field WITH 4+ years professional experience providing individualized education counseling and/or career and employment support to diverse ADULT populations.
- Must obtain the CWDP or CCC credential within 6 months of being hired.
- Collected at least 60 continuing education units specifically in career development theory, research, or practice through NCDA, NCDA state associations or NBCC approved
- Must meet the required experience (see below) to obtain the certification.
- The required experience must be prior work experience and detailed on the resume.
- 600 hours of an internship/practicum clinical experience in career counseling, during or post-degree, under the supervision of a licensed counselor, an NCDA Certified Career Counselor or a center/agency director
- An active certification in one of the following: the Certified Career Counselor (CCC) credential through the National Career Development Association, the Certified Workforce Development Professional (CWDP) credential through the National Association of Workforce Development Professionals, or the National Certified Counselor (NCC) credential through the National Board of Certified Counselors.
- AND-
- Non-Certified Candidate Additional Qualifications: Candidates who do not currently possess one of the above certifications may be considered. To be considered, the candidate:
- Required education/experience in place of not having certification:
- Must possess a Master’s degree or higher in counselor education, counseling psychology, or a closely related degree that meets the requirements of the certifying body.
- OR-
- Candidate must have strong technology and research skills, as well as ability to navigate multiple computer systems and web-based platforms simultaneously.
- Experience developing and delivering presentations and /or webinars.
- Experience working in higher education or extensive knowledge of post-secondary educational institutions and various types of certificate/degree programs,
- Strong written and verbal communication skills
- This position requires home internet service with speeds in excess of 3Mb in both directions (upload and download) through a broadband internet service (e.g. Cable, Fios, etc. as opposed to DSL, Satellite, dial-up).
- Evidence utilizing a holistic approach to assist adults with their career and educational goals.
- Candidates must be proficient in Microsoft Office Suite (PowerPoint, Outlook, Word, etc.).
- Experience providing career and educational coaching with diverse adult populations across the full career development process to include career assessments, career exploration, career decision-making, resumes, personal branding, interview strategies, job search strategies, etc.
- Demonstrated evidence of successfully working in a team environment.
- Preference for candidates with experience working in a structured environment with set schedules.
- Preference for candidates with experience working in a contact center or service operations environment.
- Preference for former Military, Military Spouse, Veteran or Wounded Warrior.
- Preference for candidates with the ability to build rapport with individuals in a remote/virtual setting.
- Preference for candidates with MBTI and/or Strong Interest Inventory certification.
- Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and requests clarification as needed; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
- Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.
- Judgment - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
- Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
- Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
- Ability to work both independently and as part of a team.
- Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
- Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
- Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
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