Cannabis Advisor Jobs

Job Summary

The Cannabis Advisor is responsible for providing exceptional individualized customer service, educational consulting, and in some cases patient record management.

Essential Duties And Responsibilities

• Be an advocate of cannabis customer care.
• Understand and apply detailed compliance regulations as required by local and state laws.
• Possess a positive attitude while greeting customers and patients.
• Provide patients and customers alike with information on types, methods and efficacy of various cannabis products (we do not provide medical advice).
• Complete transactions at the POS and ensure the state monitored inventory system (METRC, BioTrack, etc.) accurately updates the amount of product available.
• Maintain a clean, organize, and sanitize workstation/store front.
• Be open to continued, on-going cannabis education and training.
• Work well with others in a fast-paced, dynamic retail environment.
• Build rapport with regular patients/customers to promote repeat business.
• Ensure accuracy of online orders before pick-up.
• Help customers and patients navigate through cannabis and educate them on how it can be used as a wellness product.
• Stock, merchandise, and replenish displays of regulated and unregulated inventory.
• Provide support to managers and other Cannabis Advisors as needed.

Minimum Qualifications

• Ability to use office equipment (computers and printers) and their included software i.e. Word, Excel, email, etc.
• Required to undergo a criminal background check and appropriate state badging (as directed by state ordinances).
• Desire to learn about cannabinoids, terpenes and product application/consumption methods.
• 1-2 years of retail or hospitality experience.
• Must be 21 years of age and comply with all local, state, and company regulations.
• High School Diploma or equivalent.
• Learn and understand Federal, State, and local laws relating to the cannabis industry and safety regulations.

Preferred Qualifications

Physical and Mental Demands

While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, position objects, tools, or controls. The employee must occasionally move packages weighing up to 20 lb. Able to stand up to 90% of the time. Specific hearing abilities required by this job include hearing in the normal audio range with or without correction. Specific vision abilities required by this job include close observation and the ability to adjust focus. The mental and physical requirements described here are representative of those that must be met by an individual, with or without reasonable accommodation, to successfully perform the essential functions of this position.

Working Environment

Work is performed in a retail environment. The noise level in the work environment is usually moderate. The work environment characteristics described here are representative of those an individual encounter while performing the essential functions of this position.