Calibration Lab Manager Jobs

Ready for a challenge? Tektronix is looking for an employee-centric and technically inclined leader to join our team in Phoenix, Arizona! Directly reporting to the Regional Territory Manager, the Calibration Lab Manager will advise the Phoenix operation's technical service team that provides calibration, maintenance, and repair of electronic, mechanical and process control assemblies and instrumentation. This requires providing tactical leadership and driving process improvement to build a strong competitive advantage by optimally using available resources. The position will also control the Service Center P&L. This includes the day-to-day financial performance as well as identifying and driving commercial opportunities to accelerate growth!
Responsibilities:
Lead a cross-functional team of managerial, technical, logistics and customer service personnel.
Deliver business objectives around safety, operational performance, revenue, and profitability.
Ensure delivery of performance goals e.g., quality, on time delivery (OTD), backlog management, NPS etc.
Deliver results with daily management and through FBS fundamentals to meet short- and long-term commitments.
Define expectations and hold the team accountable for achieving delivery goals by maintaining an enterprise approach and developing an interpersonal culture that works together to resolve issues.
Accelerates development for high potential and promotable employees by understanding and supporting their personal goals of developing new abilities and career aspirations within Tektronix/Fortive.
Leads employee engagement actions through soliciting, listening and actioning feedback that is received to drive year over year improvements.
Build an inclusive environment by soliciting alternative views from the team and understanding the right mix of skills, backgrounds, viewpoints, and capabilities to proactively improve functionality and leverage talent to deliver results.
Implement the quality management system to achieve customer fulfillment, support new business and drive market growth.
Partner with Fluke business and operations organizations on a continuous basis.
Promote the use of FBS tools to analyze and tackle high-priority problems, ensuring process-based countermeasures and root cause analysis.
Qualifications:
Minimum of 3 years’ experience (4+ years preferred) in a supervisory/management role required; preferably in services, operations, or a related technical industry.
Preferred minimum of 5 years of technical experience in the metrology field with a proven expertise in electronic equipment calibration.
Experience leading through influence in a matrix environment preferred.
Bachelor’s degree or 6+ years related work experience.
Track record of attracting, recruiting, and developing/retaining top performers.
Strong communication, employee relations, and team building skills along with accomplishments in leading, motivating, training, and developing.
Proven success in meeting financial and operational objectives in a high-technology service industry a plus.
Demonstrated success with planning, organizing, and time management.
Microsoft Office proficiency (PowerPoint, Word, Excel, & Outlook).
Must have a valid driver's license and a clean driving record.
Ability to travel within Arizona.
This position's primary/essential functions are subject to U.S. Government ITAR compliance requirements under current government contracts. Therefore, all employees in this position must be either: 1) a U.S. citizen, permanent resident (green card holder) or refugee/asylee or 2) must be willing to allow or cooperate with the company in applying for a U.S. government license, if necessary. Continued employment is contingent on the U.S. government approving such license, but Tektronix encourages all applicants to apply.
All jobs require access to Export Administration Regulations AT1 level technology and therefore a license may be required for citizens of Cuba, North Korea, Iran, or Syria. Applicants must be willing to allow or cooperate with the company in applying for a U.S. government license, if necessary. Employment offer is contingent on Tektronix’s ability to apply and obtain a U.S. government license on your behalf, but Tektronix encourages all applicants to apply.
About Us:
Tektronix, a wholly owned subsidiary of Fortive Corporation, is a place where people are challenged to explore the boundaries of what’s possible, bringing the digital future one step closer every day. Through precision-engineered measurement solutions, we work with our customers to eliminate the barriers between inspiration and realization of world-changing technologies. We believe that cultivating a deeper sense of loyalty and belonging is key to how we attract and retain our best people. This reality inspires our Inclusion & Diversity vision, We Are More Together, and guides our approach as we all work toward creating great places where our teams work and thrive. Realize your true potential at Tektronix – join us in revolutionizing a better tomorrow!
We Are an Equal Opportunity Employer
Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should ask to speak with a Human Resources representative to request an accommodation.